Senior Specialist, Payroll & Benefits

Klarna, briefly At Klarna, we're building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances. Working here means taking on problems most companies never get to solve, and being hands-on enough that the interesting part of the work lands with you, not someone else — you'll build with AI, not watch it happen. This is the stretch zone. Come find out what you're capable of. About the role Every employee at Klarna gets paid accurately and on time, in every country we operate in — and that doesn't happen by accident. You'll own payroll and benefits administration for a defined group of markets, making sure each payroll cycle closes correctly and every benefits enrollment, change, and query gets handled without employees having to chase it down. You'll be based in New York and work closely with People, Finance, and external payroll vendors to keep processes compliant with local tax and labor requirements. Because you'll be the person closest to the day-to-day mechanics of payroll and benefits, you'll also be the one who spots where a process breaks down and fixes it — not just flags it. What you'll do You'll process and validate payroll runs for your assigned markets, checking inputs like hours, bonuses, and deductions before each cycle closes. You'll administer employee benefits enrollment, changes, and terminations, and resolve employee questions about coverage directly. You'll reconcile payroll and benefits data against HR systems and finance ledgers, and correct discrepancies before they compound. You'll work with external payroll and benefits vendors to resolve processing issues and keep service levels on track. You'll maintain payroll and benefits records in line with local tax, labor, and data protection requirements. You'll identify recurring errors or bottlenecks in payroll processes and propose concrete fixes rather than just reporting them. Who you are You've spent 3+ years working in payroll administration, benefits administration, or a combined payroll and benefits function. You understand US payroll tax withholding, wage and hour rules, and benefits compliance requirements well enough to catch errors before they reach an employee's paycheck. You've worked hands-on with payroll systems (such as Workday, ADP, or similar platforms) and can navigate them without relying on someone else to run reports for you. You check your own work systematically — you catch discrepancies in payroll data before they become employee complaints. You communicate clearly with employees about pay and benefits issues, even when the underlying policy is complicated. You've coordinated with external vendors or third-party administrators to resolve processing issues. Bonus points for Experience with multi-state or multi-country payroll processing. A payroll certification such as CPP (Certified Payroll Professional). Experience implementing or migrating payroll or benefits systems. Things you should know before applying Working together: we value co-located teams; most teams currently meet in the office 2–3 days per week, and this varies by team and can change over time. Non-obvious backgrounds are welcome. Diversity of skills, perspectives and backgrounds is how we create, innovate, and disrupt like no other. Final compensation will be based on the candidate's qualifications, skills, and experience. Please include a CV in English. Concrete beats comprehensive — what you built, what it did, what it cost. Curious to learn more about Klarna and what it's like to work here? Explore our career site! Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and "fair chance" ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [email protected]. In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.