Junior Business Analyst

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

We are looking for a motivated and detail-oriented Business Analyst with 0–2 years of experience to support business process analysis, requirements gathering, documentation, stakeholder coordination, AI-enabled productivity, and solution delivery. The role is suitable for fresh graduates or early-career professionals who have completed relevant Business Analysis training or certification and are eager to build a career at the intersection of business, technology, data-driven decision-making, and responsible AI adoption in business analysis activities.

Key Responsibilities

- Assist   in gathering, analyzing, and documenting business requirements from stakeholders.

- Translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria.

- Use approved AI tools responsibly to support requirement drafting, meeting summarization, process documentation, research, and first-draft analysis while   validating   all AI-generated outputs.

- Identify   opportunities   where   AI, automation, analytics, or digital tools can improve business processes, stakeholder experience, productivity, or decision-making.

- Support senior business analysts, product owners, project managers, and technical teams throughout the project lifecycle.

- Document current-state and future-state business processes, workflows, and standard operating procedures.

- Conduct basic data analysis to   identify   trends, gaps, process issues, improvement opportunities, and potential AI-enabled use cases.

- Participate in stakeholder discussions, workshops, requirement clarification sessions, and project meetings.

- Prepare business requirement documents, meeting notes, status updates, and presentation materials.

- Support solution validation, user acceptance testing, defect tracking, and requirement traceability.

- Collaborate with cross-functional teams to ensure delivered solutions align with documented business needs.

- Research industry practices, AI-enabled tools, automation opportunities, and emerging trends to contribute ideas for process and system improvements.

Qualification Requirements

- Bachelor’s degree in Business Administration , Information Technology, Computer Science, Engineering, Commerce, Economics, Mathematics, Statistics, or   a related   discipline.

- Fresh graduates or candidates with up to 2 years of relevant internship, trainee, analyst, consulting, product, technology, or operations experience may apply.

- Strong academic foundation in business processes, systems thinking, data analysis, problem-solving, and communication.

- Basic understanding of software development lifecycle, Agile ways of working, business process mapping, and requirement documentation.

- Working knowledge of Microsoft Office tools such as Excel, PowerPoint, Word, and Visio or similar process documentation tools.

- Exposure to data visualization or reporting tools such as Power BI, Tableau, or similar platforms is an advantage.

Good to have   Certification or Training Requirement

Candidates must have completed at least one recognized Business Analysis certification, foundational training program, or equivalent structured learning path before joining or within the agreed onboarding timeline.

- Preferred certification: Entry Certificate in Business Analysis (ECBA) from IIBA.

- Other acceptable certifications or training: Business Analysis fundamentals, Agile Business Analysis, Scrum fundamentals, Product Owner fundamentals, Requirements Management, Process Mapping, Data Analytics for Business, AI for Business Analysis, Generative AI fundamentals, Prompt Engineering fundamentals, or equivalent university or professional training.

- Candidates without certification must provide evidence of completed formal training, coursework, internship projects, capstone projects, or hands-on business analysis assignments.

- Certification or training should   demonstrate   understanding of requirements gathering, stakeholder analysis, business process modeling, documentation, problem-solving, solution validation, and responsible use of AI tools in business analysis activities.

Required Skills and Competencies

- Strong analytical thinking and problem-solving ability.

- Excellent written and verbal communication skills.

- Ability to listen actively, ask clarifying questions, and document information accurately.

- Attention to detail and ability to organize information in a structured manner.

- Basic understanding of business processes, systems, data, and technology-enabled solutions.

- Awareness of AI adoption in BA activities, including using approved AI tools for productivity, documentation, analysis, brainstorming, summarization, and insight generation.

- Ability to critically review,   validate , and refine AI-generated content before using it in business or project documentation.

- Comfortable working with cross-functional teams including business, technology, QA, product, and project management teams.

- Ability to learn quickly, adapt to changing priorities, and work in a collaborative environment.

- Basic knowledge of Agile, Scrum, user stories, acceptance criteria, and backlog management is preferred.

Good to Have

- Internship or project experience in business analysis, product management, consulting, operations, data analysis, or technology delivery.

- Exposure to   tools such as Jira, Azure DevOps, Confluence, Miro,   Lucidchart , Visio, Power BI, Tableau, SQL, Excel-based reporting, Microsoft Copilot, ChatGPT, or similar approved AI productivity tools.

- Understanding of   process improvement, customer journey mapping, gap analysis, root cause analysis, or AI opportunity identification.

- Experience preparing presentations, dashboards, business cases, AI-assisted summaries, or project documentation.

Selection Criteria

- Demonstrated interest in business analysis through certification, training, internships, academic projects, or self-learning.

- Ability to communicate business problems clearly and document requirements effectively.

- Structured thinking, curiosity, and willingness to learn business domains and technology concepts.

- Capability to work with stakeholders, understand requirements, and support project delivery activities.

- Commitment to completing mandatory Business Analysis training or certification if not already completed.

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We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.