Senior Director of Human Resources

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs. Each client is supported by a dedicated nurse and case manager, ensuring compassionate, personalized, and dignified care.

The Opportunity

The Senior Human Resource Director serves as a as a senior member of the Human Resources team, this leader will oversee a team of HR professionals and partner closely with executive leadership to modernize HR practices, strengthen HR operations and systems, improve compensation discipline, and ensure Vitra Health remains competitive and well positioned as an employer of choice.

Reporting directly to the CEO, the Senior Human Resource Director works seamlessly across all executive teams while maintaining strict confidentiality and demonstrating excellence in time management, organizational priorities, and professional relationships.

The ideal candidate combines strong HR expertise with strategic thinking, business orientation, operational rigor, and a systems mindset. They will leverage data, technology, and best practices to strengthen HR infrastructure, improve efficiency and effectiveness, and deliver programs and practices that support employees and contribute to a strong overall employee experience.

Essential Functions and Responsibilities

Strategic Human Resources Leadership

• Serve as a strategic advisor to the Executive Leadership Team on workforce planning, compensation, HR technology, and total rewards.

• Develop and execute HR strategies that align with organizational priorities and support long-term workforce sustainability.

• Lead, coach, and develop a high-performing HR team while fostering a culture of collaboration, accountability, innovation, and continuous improvement.

• Establish metrics and dashboards to evaluate HR effectiveness and inform strategic decision-making.

Human Resources Information Systems (HRIS)

• Lead the organization's HR technology strategy, ensuring HRIS systems effectively support business operations, employee self-service, reporting, and workforce analytics.

• Drive process improvements through automation, data integrity, AI-enabled solutions, and continuous optimization of HR systems.

• Develop meaningful workforce metrics and dashboards that support informed decision-making.

Total Rewards, Compensation & Benefits

• Serve as the senior HR leader for Total Rewards, setting strategy and providing oversight across compensation, benefits, wellness, recognition, and leave programs.

• Lead the organization’s compensation strategy, including market competitiveness, internal equity, pay transparency, annual salary planning, benchmarking, and job evaluation, while overseeing the HR team responsible for day-to-day administration.

• Provide strategic leadership and oversight for employee benefits and wellness, ensuring programs remain competitive, sustainable, responsive to workforce needs, and effectively administered.

• Partner with Finance and executive leadership on workforce planning, budgeting, and compensation forecasting, using data and market insights to inform decisions and strengthen Vitra Health’s ability to attract and retain employees.

Supervisory Responsibilities

This position supervises members of the Human Resources team and is responsible for coaching, performance management, professional development, and ensuring effective delivery of assigned HR functions.

HR Operations

• Oversee efficient HR operational processes supporting the employee lifecycle, including onboarding, HR administration, HRIS workflows, and employee support services.

• Ensure HR policies, procedures, and practices are consistently implemented across the organization.

• Partner closely with the Legal & Compliance team to ensure HR practices align with applicable employment laws, regulatory requirements, and organizational policies.

• Ensure job descriptions and job postings include required compensation information, including anticipated salary range or wage range, consistent with applicable law and Vitra Health’s pay transparency standards.

Qualifications

Required

• Bachelor’s degree in human resources, Business Administration, or a related field.

• 10+ years of progressive Human Resources leadership experience.

• 5+ years managing HR professionals.

• Demonstrated expertise in:

• Compensation strategy and design

• Benefits administration

• HR analytics and workforce planning

• Strong leadership, communication, and project management skills.

• Experience leading organizational change and process improvement initiatives.

• Demonstrated ability to bring operational discipline, process improvement, and measurable accountability to HR programs, systems, and service delivery.