About this role
Role Overview
We are looking for an experienced ELearning Manager to lead and grow our online learning business in the US market . The role will be responsible for identifying prospective learners, understanding their career and learning requirements, counselling them on suitable courses, Convincing, driving enrolments, and ensuring a smooth onboarding experience.
- Identify and approach potential learners in the US market through various channels.
- Achieve assigned enrolment, conversion, and revenue targets.
- Understand prospective learners' career goals, interests, and learning requirements.
- Provide counselling and guidance on suitable courses and learning programs.
- Clearly explain course curriculum, benefits, career opportunities, fees, and learning outcomes.
- Convince and influence prospective learners to enrol in relevant courses.
- Conduct regular follow-ups with learners and maintain strong engagement throughout the decision-making process.
- Manage the complete learner journey from initial approach, counselling, and conversion to enrolment and onboarding.
- Ensure learners complete the required registration, documentation, payment, and onboarding formalities.
- Build strong relationships with learners and provide support throughout the onboarding process.
- Maintain accurate records of leads, follow-ups, conversions, enrolments, and learner interactions.
- Track sales and enrolment performance and provide regular updates to management.
- Work closely with internal teams to ensure a smooth and positive learner experience.