About this role
About us
Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, United States, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. Outside the US, Medline EMEA headquarters is in Utrecht, the Netherlands.
To learn more about Medline’s operations in Europe, visit www.medline.eu.
Purpose
The Account Manager’s role is to increase sales and margins by attracting new customers and expanding Medline’s product and service offering to our existing customers.
How can you help us?
- Designs and executes an account plan to build new and grow existing business
- Creates and maximises customer value and loyalty, resulting in long-term relationships
- Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction
- Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions
- Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process
- Works according to the Challenger Sales methodology
- Launches new products and solutions to customers
- Takes active involvement in the complaint process for his/her own customers
- Provides sales forecasts and updates them regularly
- Maintains and uses CRM data to improve (his/her own) performance
- Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions
- Organises symposia, conferences and regional exhibitions to promote products (both online and offline)
Are you our match
- Successfully completed higher education or relevant work experience in business and/or healthcare
- Healthcare industry experience and knowledge of hospital decision-making processes are advantageous
- Minimum 5 years of experience in sales
- Able to quickly build relationships with key people internally and externally
- Solid analytical skills
- Strong communication and influencing skills
- Fluent in English and Spanish
What we offer
• Market related salary and a bonus plan
• A range of training opportunities
• Employee Assistance Program
• Hybrid working options
• International working environment
Ready for a new challenge?
At Medline, we believe that diversity and inclusion are essential for achieving success and fostering innovation. We are committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences. Through our selection processes, we are dedicated to ensuring equal opportunities and fairness for all candidates, regardless of their background, gender, sexual orientation, age, disability, religion, or any other personal characteristic.
Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.
To find out more about Medline, you can access our website via this link .
