Associate Relationship Manager, Investments

Northern TrustChicago, IllinoisOn-siteFull-timeMid level, 2–5 yearsListed 3 hours ago

Apply now

About this role

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Summary:

The Associate Relationship Manager (Associate RM) serves as a key member of Northern Trust Asset Management's Global Institutional Client Group, partnering with Relationship Managers to deliver exceptional service and strategic support to institutional investors.

The Associate RM plays a critical role in fostering strong client relationships, coordinating cross-functional resources, and ensuring client requests, deliverables, and operational activities are executed efficiently and accurately.

Key Responsibilities:

- Partner with Relationship Managers to support a portfolio of institutional client relationships and new business development efforts.
- Serve as a day-to-day contact for client inquiries, requests, and servicing needs.
- Cultivate strong working relationships with client contacts and their service providers. Demonstrate ability to add value by anticipating client needs and proactively recommending appropriate solutions.
- Participate in client meetings and due diligence reviews.
- Coordinate meeting logistics, prepare materials, and ensure timely follow-up on action items.
- Manage account maintenance activities, including onboarding, mandate changes, restructures, and account-related requests.

- Lead coordination across investment, operations, reporting, compliance, legal, custody, and technology teams to resolve client matters.
- Facilitate due diligence requests, consultant questionnaires, RFPs, and information requests from clients and prospects.
- Partner with Relationship Managers to strength client relationships, identify growth opportunities, and maintain accurate documentation of client interactions and business development activities.

Qualifications

- Bachelor’s degree in finance, economics, accounting, business, or a related field. 3 to 4 years of experience interacting with institutional investors or similar professional contacts.
- Ability to listen purposefully and apply problem-solving skills to identify and quickly address client servicing issues. Must be capable of communicating confidently and effectively with sophisticated institutional investors and their investment consultants. Excellent written and verbal communication skills.
- Ability to synthesize complex information, manage multiple priorities, exercise judgment, and recognize risk.
- Proficiency with Microsoft Office applications and CRM platforms.
- Series 7 and 63 licenses required and must be obtained within the first 90 days of employment.

Salary Range:
$74,200 - 126,200 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] , or alternatively you can discuss your individual requirements with the recruiter you are working with.