About this role
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties as directed. Candidate must be bilingual in Spanish language.
Responsibilities:
- Process and input customer orders and purchase orders
- Check for product availability
- Assist Account Managers with orders and special requests
- Coordinate special, last minute shipping requests with transportation and operations department
- Ensure proper invoicing of accounts including issuing credits
- Work with Accounts Receivable about customer accounts
- Answer phone calls, keep up with daily emails and operate various types of office machines and computers necessary to perform duties
- Other general office duties as assigned
Pay and Benefits:
- $16/hour, paid weekly
- Paid Time Off after 60 days
- Monday - Friday schedule
- Company paid Life/AD&D and short-term disability
- Company paid 401k Match
Qualifications
Qualifications:
- Must be bilingual in Spanish language
- High school diploma
- Strong communication skills and attention to detail
- Must be friendly and positive
- Professional phone and customer service etiquette