Mobile Technician

Purdy Hyundai is looking for self-motivated individuals who would like to start as a Mobile Service Technician. The Mobile Service Technician is responsible for providing professional automotive maintenance, diagnostic, and repair services at customer locations and other approved off-site locations. This position requires an experienced technician capable of independently performing a broad range of services, from routine maintenance and light repair to vehicle diagnosis and more complex mechanical repairs.

Our automotive group, Purdy Group, believes and thrives on the values of Fun, Care, and Accountability. A Mobile Technician at Purdy Group wants to deliver amazing results while also working as an invaluable teammate to his fellow associates. These values should resonate with you to be successful.

Job Description:

Mobile Service & Vehicle Repair

- Perform scheduled maintenance, diagnostic, and repair services at customer locations and other approved mobile service locations.

- Diagnose vehicle concerns and perform appropriate repairs with minimal supervision.

- Perform routine maintenance services, including oil and filter changes, tire rotations and balancing, fluid services, and other manufacturer-recommended maintenance.

- Diagnose and repair mechanical, electrical, and other vehicle system concerns within the capabilities of the mobile service operation.

- Inspect vehicles to identify additional safety, maintenance, or repair needs and communicate findings appropriately.

- Install approved accessories and optional equipment when assigned.

- Perform road tests when necessary to diagnose vehicle concerns or verify completed repairs.

- Determine when a repair cannot safely or appropriately be completed through mobile service and coordinate with the Service Department for additional diagnosis or dealership-based repair.

- Coordinate with the Parts Department to ensure necessary parts, tools, and supplies are available for scheduled mobile service appointments.

Customer Service & Communication

- Provide a professional and positive customer experience while performing services at customer homes, businesses, and other approved locations.

- Clearly communicate service findings, repair needs, and service status to the appropriate Service Advisor and dealership personnel.

- Notify the Service Advisor promptly when additional work is identified, scheduled work is unnecessary, or repairs cannot be completed within the expected timeframe.

- Protect customer vehicles and property while performing mobile services.

- Maintain a professional appearance and conduct consistent with dealership expectations while representing the Company in the field.

Documentation & Quality

- Accurately document all inspections, diagnostic findings, services performed, and recommended repairs on the repair order.

- Verify completed repairs appropriately address documented customer concerns.

- Follow dealership and manufacturer procedures for warranty repairs, including proper handling and tagging of warranty parts.

- Maintain accurate records of work performed and other documentation required by the dealership or manufacturer.

- Follow applicable manufacturer technical bulletins, repair procedures, and service information.

Mobile Unit, Tools & Equipment

- Maintain the mobile service vehicle in a clean, organized, safe, and professional condition.

- Maintain appropriate inventory of tools, equipment, parts, fluids, and supplies necessary to perform scheduled services.

- Properly use, maintain, and account for dealership-owned tools, equipment, manuals, and other property.

- Conduct routine inspections of the mobile service vehicle and equipment and promptly report maintenance needs, defects, or malfunctions.

- Ensure tools, equipment, parts, fluids, and waste materials are properly secured during transportation.

- Maintain an organized work area at customer locations and leave the service area clean upon completion of work.

Safety & Compliance

- Perform all work in accordance with dealership and manufacturer standards and applicable safety requirements.

- Evaluate mobile work locations before beginning service and identify conditions that could prevent work from being performed safely.

- Operate all tools, equipment, and vehicles safely and only for their intended purposes.

- Follow applicable federal, state, and local requirements regarding hazardous materials, hazardous waste disposal, and workplace safety.

- Immediately report accidents, injuries, vehicle damage, equipment malfunctions, or safety concerns to management.

- Follow all Company policies and procedures while working independently in the field.

Training & Development

- Participate in manufacturer-sponsored training programs, schools, and other required development opportunities.

- Maintain required manufacturer certifications and technical qualifications.

- Remain current on manufacturer technical bulletins, service procedures, vehicle technology, and repair requirements.

- Maintain the technical knowledge necessary to independently perform the range of maintenance, diagnostic, and repair services offered through the mobile service program.

Professional Standards

- Maintain a professional appearance, positive attitude, and strong attendance record.

- Support dealership standards related to professionalism, safety, compliance, and customer care.

- Handle customer interactions professionally when needed within the service environment.

Purdy Benefits:

- Competitive Compensation

- Medical, Dental, & Vision insurance plans

- 401(k) with company-match

- Paid-time-off (PTO)

Qualifications

Qualifications:

- High school diploma or equivalent required.

- Previous automotive maintenance, technical training, or related experience preferred; or an equivalent combination of education and experience.

- Valid drivers license and acceptable driving record required.