Bilingual HR Recruiter

HR Recruiter

Contract: 6-Month Temporary Contract
Schedule: Monday–Friday, 8:00 AM–6:00 PM
Work Model: Remote, with availability to attend the office as required for onboarding and offboarding activities
About the Role
In MX CCS we are looking for a Bilingual HR Recruiter to join our Mexico HR team on a 6-month temporary contract and support our hiring needs during peak season.
The primary focus of this position will be high-volume Customer Service recruitment, while also providing support with hiring documentation and general HR administrative and back-office activities.
The ideal candidate is organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Manage the full-cycle recruitment process for Customer Service and other assigned positions.
Source candidates through Indeed, job boards, referrals, social media, and other recruiting channels.
Review resumes and conduct initial candidate screenings.
Conduct interviews and evaluate candidates' experience, communication skills, and English proficiency.
Coordinate interviews between candidates and Hiring Managers.
Maintain consistent communication and follow-up with candidates throughout the recruitment process.
Support high-volume and seasonal hiring initiatives.
Maintain accurate candidate tracking and recruitment records.
Partner with Hiring Managers and HR to understand staffing needs and hiring priorities.
Provide regular updates on recruiting progress, candidate pipelines, and open positions.
Assist with hiring documentation, employee files, and pre-employment requirements.
Support the preparation and collection of HR documentation.
Assist with onboarding and offboarding processes, including attending the office when required.
Provide administrative support for general HR back-office activities.
Support the HR team with employee documentation, records, and other assigned administrative tasks.
Ensure a professional and positive candidate and employee experience throughout HR processes.
Requirements
Minimum 1 year of recruiting experience, preferably recruiting Customer Service, Call Center, or BPO positions.
Previous experience recruiting Customer Service Representatives.
Bilingual English and Spanish, with strong verbal and written communication skills.
Experience conducting candidate screenings and interviews.
Strong organizational and administrative skills.
Detail-oriented and comfortable working with employee and hiring documentation.
Ability to manage multiple vacancies and candidates simultaneously.
Ability to work independently and prioritize tasks in a fast-paced environment.
Comfortable communicating with candidates, employees, and Hiring Managers in both English and Spanish.
Proficiency with Microsoft Office, Teams, and online recruiting platforms.
Availability to attend the Mexico office for onboarding, offboarding, and other HR activities when required.
Preferred Qualifications
Experience with high-volume or seasonal hiring.
Experience using Indeed and other recruiting platforms.
Previous experience supporting HR administrative or back-office processes.
Experience working in a remote or multi-brand environment.
Familiarity with recruitment metrics and candidate pipeline tracking.
What we offer:
·        SEASONAL agreement for peak season. (6 months)
·        Law benefits since day one.
·        Home office.
·        Full equipment provided.
·        10-hour shift (8 am - 6 pm).
·        1 hour Lunch - 2 breaks of 15 minutes each.
·        Two days off (Sat -Sun).
·        Total Pass.
·     Only for CDMX and Edo. de Mex.