Key Account Manager II

Donaldson Company, Inc.Bloomington, MinnesotaOn-siteFull-timeMid level, 2–5 yearsListed 5 hours ago

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About this role

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

Donaldson’s Key Account Manager II plays a critical role in providing substantial value for both Donaldson and its long-standing customers. Working with top OEMs in the mobile equipment industry,

This role holds significant responsibilities in managing and nurturing client relationships and driving revenue growth by promoting Donaldson’s industry-leading filtration technology. Qualified candidates must be able to work a hybrid schedule at our  Bloomington, MN  office.

Role Responsibilities:

Relationship Management and Growth :

- Proactively develop, lead, and manage strategic relationships with assigned accounts to strengthen customer engagement, retention, and long-term growth.
- Serve as the primary customer advocate within Donaldson, ensuring customer needs, priorities, and business drivers are clearly understood and addressed.
- Build and maintain strong relationships across multiple customer functions and levels, including purchasing, engineering, operations, quality, and leadership stakeholders.
- Apply Donaldson’s Strategic Account Selling framework, principles, and tools to develop account insights, stakeholder maps, value propositions, and prioritized growth opportunities. Deeply understand the customer’s business model, value drivers, decision-making process, customer priorities, and future program needs.
- Build strong relationships with multiple functions and levels within the customer based on trust and respect
- Identify and collaboratively prioritize opportunities to create differentiated customer value, strengthen Donaldson’s position, and accelerate profitable growth.

Account Management and Profitable Growth :

- Meet or exceed annual revenue, margin, and growth targets for assigned accounts while maintaining a robust and actionable opportunity pipeline.
- Own commercial account management activities, including direct sales, RFQs/RFPs, pricing actions, product development programs, and customer negotiations.
- Develop and execute market, account, and action plans to expand market share, improve profitability, and support long-term business growth.
- Collaborate with cross-functional teams, including engineering, operations, supply chain, customer service, finance, and product management, to align Donaldson solutions with customer priorities.
- Develop account forecasts, budgets, and demand assumptions; communicate changes and assess business impact to Donaldson.
- Use CRM tools consistently to manage account plans, opportunities, customer interactions, pipeline health, and business reviews.
- Monitor account profitability, pricing discipline, cost-to-serve considerations, and margin-improvement opportunities.

TRAVEL: Up to 30%

Minimum Qualifications:

- Bachelor’s degree in business, communications, engineering, or related field

Preferred Qualifications:

- Proven ability to balance strategic account growth, new business development, and long-term customer retention.
- 3+ years of progressive sales experience, preferably in B2B
- Experience managing large OEM or strategic accounts in industrial, mobile equipment, transportation, or manufacturing markets.
- Proficiency with Microsoft Dynamics or comparable CRM platforms to manage account plans, opportunities, and pipeline activity.
- Executive-level communication skills with the ability to influence across customer and internal stakeholders.
- Strong commercial acumen, including pricing, negotiation, margin improvement, and profitable growth discipline.
- Demonstrated presentation, negotiation, and problem-solving capabilities in complex customer environments.

Annual Salary Range :  $101,680-$127,100.  Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance. Based on work location, geographic adjustment is included.

This position is eligible for  sales incentive or commission plan , based on sales targets under company policy.

Immigration Sponsorship Not Available:

- Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).

- Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.

- International relocation or remote work arrangements outside of the U.S. will not be considered.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.