About this role
Paradies Lagardre is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail environment that is diverse and inclusive. Opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.
Great Reasons to Work with Us
- Career advancement opportunities
- Fun Work Environment
- Medical Benefits
- Company Paid Time Off
- Paid Holidays
- 401K Program
- On-line Learning system
- Associate recognition Programs
- Merchandise discounts
- Transportation and parking space assistance
How You can Make a Difference
- Working for Paradies Lagardre provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
- As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
- Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
- Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
- Must have a passion for the guest!
- Be a visible presence, available to members of your team, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments, as necessary.
- Ensure positive guest service in all areas. Investigate and resolve complaints responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
- Drive top line sales and profitability.
- Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.
Position Qualifications:
- Ensure store merchandising standards are consistently executed per the company guidelines
- Partner with the General Manager to ensure consistent implementation of the organizational
policies and goals set forth by the company, while holding the team accountable to such standards
- Influence and make recommendations to help achieve performance objectives in the areas of sales,
expenses, inventory control, and payroll while monitoring overall P&L results and formulating
actions plan as needed.
- Train, motivate, and develop a professional team that possesses the ability to achieve sales goals
while adhering to company performance metrics, implementing promotional programs, and
coordinating special events
- Build strong business relationships with airport management, brand partners, and the Support
Center Team through the use of clear, consistent communication
- Monitor and address performance issues in a timely manner while providing on-going coaching and
counseling
- Perform all basic human resource functions including interviewing, succession planning, training,
scheduling, and performance reviews
- Other duties as assigned
Education:
Bachelors degree or high school diploma and equivalent experience required
Experience:
Minimum three (3) years of leadership in merchandising, the service industry and/or operations environment
Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)
Ability to work flexible shifts in a 7/365-day team-oriented environment; occasional travel as business dictates
Exceptional customer service skills and an ability to communicate effectively using the English language
Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
Proficiency required in reading, writing, mathematics, cash handling/ reporting
Proficiency required in Microsoft Office
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable
Department of Transportation requirements
Physical Requirements:
Standing for long periods of time and the ability to work in environments with varying temperatures
Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods,
bending, reaching, climbing a ladder, and walking long distances
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Minimum three (3) years of leadership in merchandising, the service industry and/or operations environment
Shift:
- Open Availability
Work Location: In person
GREAT OPPORTUNITY FOR GROWTH!!!