About this role
Location Designation: Hybrid - 3 days per week
Technology, Data, AI and Ventures:
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.
Role Overview
We are seeking a Senior / Lead Engineer to provide technical leadership across enterprise integrations, DevOps, cloud platforms, APIs, and backend applications.
This is a senior hands-on role combining solution architecture, integration engineering, software development, DevOps, troubleshooting, and cross-team technical leadership. Approximately 10–20% of the role will involve hands-on coding.
The ideal candidate has broad technical depth, strong ownership, and the ability to quickly learn unfamiliar technologies. AI-assisted engineering is a major part of how we work and is a core requirement for this role.
What You'll Do:
· Define architecture and technical solutions for integrations between corporate systems, AWS services, SaaS platforms, and external vendors.
· Provide technical leadership through design, development, testing, deployment, and production support.
· Develop, review, and troubleshoot Java backend applications using Spring Boot, REST APIs, and Maven.
· Design and troubleshoot AWS solutions using API Gateway, Lambda, EC2, ECS, S3, ALB/NLB, Route 53, IAM, Secrets Manager, and ACM.
· Lead API and enterprise integration design, including authentication, connectivity, data flows, error handling, and operational considerations.
· Communicate API and integration changes to affected teams in advance and coordinate readiness and migration activities.
· Maintain working knowledge of MuleSoft as an API proxy layer, including log review, request tracing, debugging, and troubleshooting.
· Support Salesforce integrations from an API, authentication, connectivity, and troubleshooting perspective.
· Work with corporate SSO and security teams and maintain strong knowledge of OAuth 2.0, SAML, JWT, and mTLS.
· Own or coordinate certificate lifecycle management, including renewals, rotation, expiration prevention, and troubleshooting.
· Apply working knowledge of DNS, load balancers, TLS, networking, secure connectivity, and basic SFTP/file integrations.
· Support Twilio from an enterprise integration and platform perspective, including account/user management, API understanding, troubleshooting, and vendor support tickets.
· Provide senior technical escalation and take ownership of complex or high-impact incidents when required.
· Mentor engineers and provide technical leadership. Formal people management experience is a plus but is not required.
DevOps
Strong DevOps experience is required, including:
· Harness
· Jenkins
· GitHub
· Docker
· Terraform
· CI/CD pipelines
· Build, deployment, and release troubleshooting
AI-Assisted Engineering
AI engineering proficiency is a core requirement and will be evaluated during the interview process.
Candidates must demonstrate practical use of modern AI coding agents, such as Claude Code or equivalent, for:
· Software development and refactoring
· Code review
· Debugging and root-cause analysis
· Understanding unfamiliar codebases
· Technical documentation
· Engineering automation
· Reusable skills and agent workflows
· Model Context Protocol (MCP)
Candidates should be able to demonstrate how AI is incorporated into their everyday engineering workflow, not simply familiarity with general-purpose AI tools.
What You'll Bring:
· 8+ years of software engineering, integration engineering, or related experience.
· Strong Java backend development experience with Spring Boot, REST, and Maven.
· Ability to independently develop, review, debug, and troubleshoot production applications.
· Experience defining solution architecture and leading enterprise integrations.
· Strong AWS architecture and engineering knowledge.
· Strong API and REST integration experience.
· Strong DevOps and CI/CD experience.
· Experience with authentication and secure integration patterns including OAuth 2.0, SAML, JWT, and mTLS.
· Experience with certificates and certificate lifecycle management.
· Working knowledge of networking, DNS, load balancing, and secure connectivity.
· Strong troubleshooting and problem-solving skills across multiple technologies.
· Strong written and verbal communication skills.
· Demonstrated proficiency with AI coding agents, MCP, and AI-assisted engineering workflows.
· Ability to mentor and technically lead other engineers.
Preferred / Working Knowledge
Experience in all of the following is valuable but not required:
· MuleSoft
· Salesforce integrations
· Twilio
· SFTP/file integrations
· AWS certifications
· Formal people management
Learning & Adaptability
We do not expect candidates to already be experts in every technology used by the team.
Technology changes continuously, and learning is part of our everyday work. Strong candidates should demonstrate:
· Ability to quickly learn unfamiliar technologies and platforms.
· Strong engineering fundamentals.
· Flexibility and comfort working across different technical areas.
· Curiosity and willingness to continuously develop new skills.
· Ability to independently investigate and solve unfamiliar problems.
· Effective use of AI and modern engineering tools to accelerate learning and delivery.
We value the ability to learn quickly and adapt just as much as prior experience with a specific product or technology.
Job Level: LEVELPF5
Pay Transparency
Salary Range: $147,500-$211,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .
Job Requisition ID: 94870