About this role
Role and Responsibilities
Safety Auditing & Verification
- Conduct branch-level safety audits across all operating locations.
- Evaluate compliance with company safety policies, OSHA requirements, and established corporate standards.
- Verify implementation of safety programs, training requirements, inspections, and corrective actions.
- Review branch safety performance and identify opportunities for improvement.
- Follow up on audit findings to ensure timely closure of corrective actions.
Quality System Auditing
- Conduct ISO 9001 internal audits and surveillance activities.
- Assess branch compliance with quality procedures, work instructions, and documented processes.
- Support branch preparation for external certification audits.
- Verify effectiveness of corrective and preventive actions resulting from audit findings.
- Evaluate implementation of quality management system requirements.
Root Cause Analysis & Corrective Action
- Lead investigations related to customer complaints, safety incidents, process failures, and quality nonconformances.
- Facilitate root cause analysis using structured problem-solving methodologies.
- Develop and track corrective and preventive actions.
- Verify effectiveness of implemented actions and prevent recurrence.
- Support branches in documenting and resolving NCRs, CARs, RMAs, and other quality issues.
Supplier & Process Improvement Support
- Participate in supplier audits and supplier performance evaluations.
- Support vendor qualification activities.
- Assist with preventive maintenance verification and process compliance reviews.
- Identify trends, recurring issues, and opportunities for operational improvement.
- Recommend best practices and standardized approaches across locations.
Training & Implementation Support
- Assist branches with implementation of quality and safety requirements.
- Coach branch managers and supervisors on audit findings and corrective actions.
- Support training verification and competency validation activities.
- Reinforce operational ownership of safety and quality systems.
Qualifications
- 5+ years of experience in quality, safety, operations, manufacturing, industrial distribution, or related fields.
- Experience conducting audits, investigations, inspections, or compliance reviews.
- Strong understanding of root cause analysis and corrective action processes.
- Experience working in industrial, manufacturing, distribution, hose assembly, fluid power, fabrication, or related environments preferred.
- ISO 9001 auditing experience preferred.
- OSHA and workplace safety experience preferred.
- Strong communication, coaching, and organizational skills.
- Ability to travel approximately 50% of the time.