Peer Recovery Supervisor

Mission Statement

The Childrens N et work of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

The primary objective of this role is to foster the success and development of the Peer Recovery Specialist (PRS) program, as well as the staff and clients involved. PRS Supervisors will champion the Peer Recovery Specialist role and its services both within the organization and in the broader community. They will encourage the professional and personal growth of Peer Specialists while adhering to established human resource standards and will provide guidance and support for Peer Recovery Specialists in their daily responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

- Assign referrals received for the Peer Recovery program to individual Peer Recovery Specialists within their designated circuit.

- Coordinate the participation of specific Peer Recovery Specialists in judicial appointments, community events, and network staffing meetings where their presence is required.

- Track measurable data to assess the engagement of Peer Recovery Specialists with their assigned clients.

- Provide staff with the resources, guidance, and knowledge needed to effectively engage with their assigned clients.

- Offer staff strength-based feedback, promote workplace wellness, and remain accessible to support the successful completion of their job responsibilities.

- Assist all onboarded staff in obtaining the CRPS Certification from the Florida Certification Board, as required by their role.

- Ensure all PRS staff deliver services that align with the Code of Ethics agreed upon during the CRPS Certification process.

- Maintain regular in-office attendance when not performing required field-based duties in order to carry out essential job functions, collaborate effectively with team members, participate in meetings with internal and external stakeholders, access agency resources and systems, and provide timely support for agency operations and service delivery.

- Must be able to drive and have reliable transportation to perform required field-based activities .

- Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.

Working HOurs

Childrens Network of Hillsboroughs standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position with fieldwork requirements, that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements

Travel

Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions of the position.

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

This position provides direct oversight of five peer recovery specialists.

Qualifications

Education and Experience

- Minimum of a high school diploma or equivalent; a bachelor's degree is preferred

- Certified Peer Specialist through the Florida Certification Board

- Two to three years peer recovery experience

- Supervisory experience preferred

Skills and Abilities

Must possess strong communication skills, both verbal and written, to effectively engage with clients, colleagues, and community members while actively listening to understand and support client needs. Empathy and compassion are essential, enabling the specialist to relate to clients through shared experiences while maintaining professional boundaries and demonstrating patience and a non-judgmental approach. Exceptional interpersonal skills are needed to build trust and foster positive relationships that promote recovery and resilience.

pre-employment requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

- Valid drivers license required, with proof of insurance

- Drivers license check is a requirement

- Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)

- Drug Screening is a requirement

- Childrens Network participates in E-Verify

Other Requirements

LANGUAGE SKILLS

Ability to read, analyze and interpret general business documents, policies, and regulations is essential. Ability to respond to common inquiries or complaints from various stakeholders of the agency. This position also requires the ability to effectively present information and respond to questions from employees, management, and external stakeholders.

MATHEMATICAL SKILLS

Ability to perform simple calculations for managing time, tracking schedules, and recording client progress. They should also be able to analyze and interpret numerical data, such as engagement metrics, client progress reports, or program outcomes. Additionally, the supervisor may need to manage budgets or track expenses related to program activities, requiring attention to detail and accuracy.

REASONING ABILITY

Demonstrate strong reasoning abilities to navigate the complexities of their role. This includes critical thinking skills to analyze situations, identify underlying issues, and develop appropriate solutions to support clients on their recovery journey. Logical reasoning is essential for making sound decisions, especially in high-pressure or crisis situations, while maintaining a calm and supportive demeanor. They should also possess the ability to interpret and apply policies, procedures, and ethical guidelines to ensure compliance and uphold professional standards.

Physical Demands

Ability to remain on your feet for extended periods, particularly when attending meetings, events, or engaging with clients in various community settings. The role may require occasional lifting of materials or equipment, such as training materials, brochures, or office supplies, generally not exceeding 20 pounds. Additionally, the position may involve moderate travel, requiring the ability to drive or use public transportation to attend off-site appointments, community events, or meetings.

WORK ENVIRONMENT

This position is an in-office based position that does required field work and community engagement. The environment may be fast-paced and dynamic, requiring adaptability to different situations, such as working in homes, hospitals, or in shelter. This position may involve a mix of office-based and community settings. Work in an office or community settings where they complete documentation, attend team meetings, and engage in administrative tasks. They may also spend time in the field, visiting clients in their homes, meeting with community organizations, or attending events.

ADA: Childrens N et work of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO: Childrens N et work of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, v et eran status, or disability in employment, in provision of services, or in access to programs.

Childrens Network of Hillsborough, LLC is a Drug-Free Workplace.