Customer Service Intern (Temporary)

Launch Your Career with Taylor Corporation!

Taylor Corporation is seeking a motivated and detail-oriented Customer Service Intern (Temporary) to join our team in Bloomington, Illinois! This is an excellent opportunity for a college student interested in business, marketing, operations, customer service, or account management to gain real-world experience in a professional manufacturing environment.

As an intern, you'll work alongside experienced customer service professionals, collaborate with multiple departments, and gain hands-on exposure to order management, customer communications, business operations, and production processes.

Work Authorization:  To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Program Details

- Location: Bloomington, IL
- Part-time, approximately 20 hours per week, Mon-Fri
- Paid internship
- Flexible start and end date
- Opportunity to gain valuable professional experience while completing your degree

What You'll Learn

During this internship, you'll develop skills in:

- Customer service and professional communication
- Business operations and workflow management
- Order processing and data management
- Cross-functional collaboration
- Problem-solving and attention to detail
- ERP and business systems experience

What You'll Do

As a Customer Service Intern, you'll support our customer service team and assist with a variety of projects and daily business activities, including:

- Reviewing customer and sales order specifications for accuracy.
- Communicating with customers and internal teams via phone and email.
- Assisting with order processing and ensuring information is entered correctly.
- Investigating and helping resolve order discrepancies.
- Supporting the preparation of production work orders for manufacturing.
- Entering and maintaining data within company systems.
- Collaborating with customer service, manufacturing, shipping, and sales teams.
- Organizing and maintaining customer and operational documentation.
- Assisting with special projects and other administrative duties as assigned.

What We're Looking For

- Currently enrolled full-time at an accredited college or university.
- Pursuing a degree in Graphic Communications, Business, Marketing, Communications, Operations, or a related field.
- Strong working knowledge of Microsoft Office applications, including: Outlook, Excel, Word, and Access.
- Ability to maintain confidentiality and professionalism.

We Would Also Prefer:

- Strong attention to detail and accuracy.

- Excellent organizational and time-management skills.

- Effective written and verbal communication abilities.

- Positive attitude and willingness to learn.

- Ability to work both independently and as part of a team.

Why Join Taylor Corporation?

- Gain hands-on business experience in a professional environment.
- Work alongside experienced professionals and industry leaders.
- Build valuable skills that translate to future career opportunities.
- Exposure to customer service, operations, manufacturing, and business processes.
- Flexible scheduling to support academic commitments.
- Paid internship experience that strengthens your resume and professional network.

The anticipated hourly wage for this position is $17. The actual wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.