Business Analyst

Business Analyst

Behavioral Health — On-site in Salt Lake City

Overview

We are seeking an experienced Business Analyst to partner with clinical, operational, and IT stakeholders in a psychiatric health facility, gathering and translating business requirements into actionable project deliverables. The role operates within a Scaled Agile Framework (SAFe) delivery model and requires direct, on-site engagement with facility staff and leadership in Salt Lake City.

Minimum Mandatory Requirement

Minimum 5 years of extensive experience in business requirement gathering within a psychiatric health facility or a comparable clinical/behavioral health care setting. Candidates who do not meet this requirement will not be considered.

Key Responsibilities

• Elicit, document, and validate business and functional requirements from clinical, administrative, and IT stakeholders

• Facilitate requirement-gathering sessions, workshops, and interviews with subject matter experts

• Translate requirements into user stories, process flows, and acceptance criteria for Agile/SAFe delivery teams

• Analyze current-state processes and identify gaps, risks, and opportunities for improvement

• Maintain requirements traceability throughout the project lifecycle

• Participate in SAFe ceremonies (PI Planning, sprint reviews, backlog refinement) and collaborate with Product Owners, Scrum Masters, and technical teams to refine the backlog

• Prepare clear documentation — BRDs, process maps, functional specifications, and status reporting for leadership

• Support user acceptance testing by developing test scenarios and validating outcomes with stakeholders

Required Skills

• 5+ years of business requirements experience in a psychiatric or behavioral health care setting

• Demonstrated experience working within a Scaled Agile Framework (SAFe) environment, including its ceremonies and artifacts

• Strong requirements elicitation, documentation, and process-mapping skills (BRDs, user stories, workflow diagrams)

• Experience facilitating stakeholder workshops and translating clinical and operational needs into technical requirements

• Proficiency with business analysis and collaboration tools such as Jira, Confluence, Visio, and Microsoft 365

• Excellent written and verbal communication skills, with the ability to manage multiple projects and deadlines

Preferred Qualifications

• SAFe certification (Practitioner, Product Owner/Product Manager, or equivalent)

• Familiarity with behavioral health operations, regulatory requirements, or electronic health record (EHR) systems

• CBAP or PMI-PBA certification

• Bachelor’s degree in Business Administration, Health Administration, Information Systems, or a related field (or equivalent experience)