Mgr-Tech Project Mgmt

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

- Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred.
- Knowledge of Agile, SAFe, and Lean methodologies.
- Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions.
- Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development.
- Knowledge of AI agent-enabled project delivery methodologies, workflow automation capabilities, and Agile reporting tools.
- Knowledge of governance considerations related to Agentic AI project management processes, including validation of AI-generated outputs and human oversight practices.
- Experience in program delivery or project management, preferably within a technology-focused environment.
- Experience leading project teams, with a track record of successful project delivery.
- Experience managing multiple projects and coordinating cross-functional teams.
- Experience using project management software tools and techniques, such as JIRA, Confluence, or similar platforms.
- Experience writing technical documentation.
- Experience leading project delivery activities leveraging AI agent-enabled Agile, reporting, or workflow management tools.
- Experience driving process improvement initiatives involving workflow automation, predictive delivery insights, or Agentic AI operational practices

Preferred Qualifications:

- Certification in PMP (Project Management Professional), PMI-ACP (Agile Certified Practitioner), PgMP (Program Management Professional), or equivalent program management certification is a plus.
- SAFe Agilist (SA), SAFe Program Consultant (SPC), or other SAFe certification preferred.
- Experience leading large-scale enterprise technology transformation programs.
- Experience working within highly regulated and complex technology environments.
- Experience partnering with Product and Engineering organizations to deliver customer-centric technology solutions.
- Experience working within or supporting Agile Release Train (ART) organizations and collaborating closely with Release Train Engineers (RTEs).

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.