Digital Sales Outbound Senior Associate

Drive new revenue by making outbound calls to prospective and existing small and mid-market business customers, uncovering their business needs, and selling QuickBooks and adjacent cloud-based products. This role works both outbound prospecting and inbound demand, and carries an individual monthly revenue quota.

Responsibilities

- Make a high volume of outbound calls each day to assigned prospect and customer lists, working from a dialer and CRM-driven call plan
- Hold approximately 10–12 customer appointments per day, running discovery to understand the customer's business, current tools, and pain points
- Sell across a multi-product cloud-based portfolio, recommending the right solution rather than defaulting to a single SKU
- Handle inbound sales inquiries in addition to outbound activity, adapting approach based on where the customer is in their buying process
- Achieve or exceed monthly revenue quota and activity expectations (dials, talk time, appointments held, conversion)
- Overcome objections and re-engage prospects across multiple touchpoints; consistently follow up on open opportunities rather than working only fresh leads
- Maintain accurate and timely records of all customer interactions, opportunity stages, and next steps in Salesforce
- Navigate multiple systems concurrently during live calls (CRM, dialer, product and pricing tools, order entry)
- Partner with your manager and peers in coaching sessions, call reviews, and Power Hour blocks; apply feedback to live calls

- Stay current on product releases, pricing, promotions, and competitive positioning

Qualifications

Required

- 1+ year of sales experience, preferably outbound calling, telesales, or call center sales
- Demonstrated track record of meeting or exceeding sales targets
- Strong conversational skills — able to build rapport quickly by phone, ask good questions, and listen
- Comfortable working multiple applications simultaneously while on a live call
- Basic computer proficiency and ability to learn new software quickly
- Able to work a consistent full-time schedule and sustain high daily call volume
- High school diploma or GED

Preferred

- Salesforce or comparable CRM experience
- Experience selling SaaS or cloud-based products
- Experience selling to small business owners, bookkeepers, or accountants
- Familiarity with QuickBooks or small business accounting workflows
- Multi-product or solution-selling background

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.