Program Manager

Description

Program Manager:

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

Job Summary:

We are seeking an experienced Program Manager to lead a large-scale, enterprise Human Capital Management support program for the National Geospatial-Intelligence Agency (NGA). The Program Manager will provide strategic leadership, operational oversight, and contract management across multiple NGA locations, ensuring high-quality delivery of human resources services, compliance with contractual requirements, and continuous process improvement.

This role serves as the primary interface between contractor leadership and NGA stakeholders, including the Contracting Officer (CO), Contracting Officer's Representative (COR), Human Development (HD) leadership, and senior Government executives. The successful candidate will possess extensive human resources management experience, federal contracting expertise, and a demonstrated ability to lead geographically dispersed teams supporting mission-critical operations within the Intelligence Community.

Responsibilities:

- Serve as the primary point of contact to the Contracting Officer, the Contracting Officer's Representative (COR), and HD leadership for all program matters.
- Manage technical, financial, and contractual performance, including staffing and responses to every tasking.
- Lead the integrated human capital program across NGA Washington, NGA St. Louis, and other NGA locations.
- Direct day-to-day operations and internal quality control so the team meets the contract's performance standards and the Government's Quality Assurance Surveillance Plan (QASP).
- Lead the phase-in transition: key personnel ready on day one, 50% of staff within 30 days, full staffing within 90 days, and 95% or better staffing thereafter.
- Develop and carry out the Knowledge Transfer and Capture Plan so incumbent expertise is retained during transition.
- Prepare and present Quarterly Program Management Reviews covering staffing, financials, lessons learned, process improvements, and innovations.
- Oversee weekly and monthly activity reports for each HD office, the weekly resource meetings, and all program deliverables.
- Track and report contract costs, including monthly actuals, estimates at completion, and travel projections.
- Oversee subcontractors and teaming partners.
- Keep SOPs and process maps current across all HD functional areas, and identify and resolve process inefficiencies.
- Coordinate the use of AI tools across HD offices to improve efficiency, resource utilization, and service delivery.
- Introduce industry standards and best practices into contract administration and program management.
- Be physically on site at NGA Washington each business day (shared with the Deputy Program Manager) and available to Government leadership for in-person coordination.

Education and Experience:

- Bachelor’s degree in Human Resources, Business Administration, Public Administration, Management, or a related field.
- Minimum of ten (10) years of progressive human resources experience.
- Minimum of five (5) years serving as a Program Manager on a program of comparable scope and complexity.
- Minimum of three (3) years managing geographically dispersed human resources operations.
- Minimum of two (2) years leading complex federal contract transition efforts.

Required Skills:

- Demonstrated ability to communicate effectively with senior executives and Government leadership.
- Proven success leading cross-functional teams across multiple geographic locations.
- Experience providing strategic guidance and recommendations to executive stakeholders.
- Strong analytical and problem-solving skills with the ability to quickly assess complex operational challenges and implement effective solutions.
- Demonstrated experience managing contractor performance and quality assurance programs.
- Experience leading organizational change initiatives and driving adoption of new processes.
- Strong business acumen with the ability to balance operational, technical, financial, and contractual requirements.
- Ability to manage multiple priorities and make sound decisions under pressure.
- Experience developing and delivering executive-level presentations, reports, and briefings.
- Proven ability to build and maintain strategic relationships with Government stakeholders.

Desired Skills:

- Minimum of two (2) years supporting the Intelligence Community.
- Experience implementing process improvements through HRIS data analytics.
- Project Management Professional (PMP) certification.
- Experience utilizing Artificial Intelligence (AI) technologies or demonstrated aptitude for learning and implementing AI-enabled solutions.
- Knowledge of:
- Defense Civilian Intelligence Personnel System (DCIPS)
- Office of Personnel Management (OPM) personnel processing
- PeopleSoft Human Capital Management (HCM)

Security Clearance:

- Active TS with SCI or SCI eligibility.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

- The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
- A formal mentorship program
- Job shadowing and cross training opportunities
- Brand Ambassador program
- Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
- Monthly teambuilding events
- B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.