OSP Facilities Technician

IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!

At United Communications, we’ve been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region’s fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber and fixed wireless solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we’re expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career.

WHY UNITED?

- Award-Winning Culture: 2023 & 2024 Best Places to Work

- Trusted Local Employer for over 75 Years: 4.7 Google Star Rating

- Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings

- Top 100 Fiber-To-The-Home Leader

- 401k + Match, HSA, and more!

SUMMARY

The OSP Facilities Technician is responsible for identifying and marking underground utilities to ensure safe excavation and construction activities. This role works independently in the field using specialized locating equipment, interpreting maps and records, and communicating with crews and property owners to prevent service interruptions and maintain public safety.

POSITION SCHEDULE AND ONSITE REQUIREMENTS

This is a direct-hire, full-time position based out of our Murfreesboro, TN office. The role requires daily travel throughout our Middle Tennessee footprint. A company vehicle is provided for travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.

- Utilize company-provided locating equipment and technology to accurately identify underground utilities.

- Read and interpret maps, system prints, and mapping platforms (e.g., Google Earth).

- Plan and navigate efficient routes to locate sites in both rural and urban areas.

- Perform work across varied terrain and outdoor conditions.

- Use a laptop to receive work orders, document findings, and manage email communication.

- Work independently with minimal supervision while maintaining productivity standards.

- Communicate effectively with managers, field crews, and homeowners regarding locate activities and issues.

- Remove and replace manhole lids and interpret job order tickets.

- Perform additional duties as assigned.

- Participate in an on-call rotation, including nights and weekends, to support emergency locates .

WHAT YOU BRING

Required Qualifications

- High school diploma or equivalent required.

- Valid Tennessee driver’s license with a satisfactory driving record.

- Proficient in PC applications, including company systems, email, and Microsoft Office Suite.

- Ability to read and interpret fiber records, staking sheets, specification sheets, circuit diagrams, and engineering drawings.

- Self-motivated, organized, and detail-oriented with the ability to meet deadlines.

- Ability to safely operate ladders (up to 75 lbs ), hand tools, electric drills, test equipment, and a company vehicle.

- Working knowledge of basic mathematics and consumer electronics.

WORK ENVIRONMENT:

This position operates primarily in outdoor field environments, including residential neighborhoods, construction sites, and rights-of-way across both rural and urban areas. Work is performed in varying weather conditions and terrain such as grass, gravel, dirt, and paved surfaces. The role requires regular walking, bending, lifting, and working around active utilities and construction activity while following established safety procedures.

The position involves independent field work with routine communication and coordination with supervisors, crews, contractors, and homeowners. Occasional administrative tasks are completed using a laptop or mobile device in a vehicle or office setting. An on-call rotation, including evenings and weekends, is required to support emergency requests.

Our Commitment to Equal Opportunity
United Communications is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Want to learn more about who we are, explore our core values, and discover additional career opportunities? Visit us at  www.united.net  and join us in building the future of connectivity.