Facilities Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function:
Facilities Management & Planning

Job Category:
Professional

All Job Posting Locations:
Alajuela, Costa Rica

Job Description:

Johnson & Johnson is hiring for a  Facilities Manager  to join our team located in Coyol, Alajuela, Costa Rica.

Position Overview

The Facilities Manager is responsible for managing site-level facilities operations, services, and planning across one or more locations to ensure a safe, clean, compliant, and well-maintained workplace for employees, visitors, and business operations. This role leads facilities staff, contractors, janitorial services, security personnel, and other service providers; oversees building systems and site services; manages preventive maintenance, inspections, budgets, and vendor performance, and executes approved operational and capital projects, including renovations, expansions, space planning, and facility upgrades.

Essential Job Functions

- Manage day-to-day facilities operations and site services, including maintenance, work orders, security, janitorial services, landscaping, parking, waste management, and general workplace support.
- Lead, supervise, coach, and develop facilities staff and service teams, including maintenance staff, contractors, janitorial services, security personnel, and other related providers.
- Oversee facility operations, infrastructure, and systems, including buildings, HVAC, electrical, plumbing, alarms, laboratory and clean room infrastructure, and related maintenance programs.
- Conduct routine inspections, audits, and preventive maintenance activities to identify maintenance issues, safety hazards, service gaps, and continuous improvement opportunities.
- Establish, manage, and monitor vendor relationships, service agreements, scopes of work, service levels, customer satisfaction, and performance metrics, including work order completion and KPI performance.
- Plan and execute site-related facilities projects in partnership with project managers, contractors, and business stakeholders, including renovations, expansions, repairs, upgrades, and enhancements to quality, safety, and operational performance.
- Ensure compliance with applicable building codes, fire codes, safety regulations, environmental requirements, health and safety standards, and emergency preparedness and response protocols.
- Support planning and management of site facilities budgets, including OPEX and CAPEX, to ensure cost-effective operations and adherence to financial targets.
- Execute site-level space planning activities, including moves, adds, and changes, in alignment with approved capacity plans, capital projects, and business needs.
- Develop, implement, and maintain site facilities policies, procedures, and standards to support efficient, effective, safe, and compliant operations.
- Perform other facilities-related duties and special projects as assigned.

Requirements

- Associate’s or Bachelor’s degree, or equivalent experience in facilities management, engineering, business, or a related field.
- 6 - 8 years of related facilities management experience, including experience in facility, laboratory, and/or clean room operations; people management experience preferred.
- Experience supporting multiple facilities or mixed-use environments, including office, laboratory, and clean room settings.
- Strong vendor management, service contract negotiation, project execution, and stakeholder coordination experience.
- Comprehensive knowledge of building systems, maintenance programs, building codes, fire codes, safety regulations, environmental requirements, compliance standards, and health and safety practices.
- Knowledge of or experience with ISO 14001 Environmental Management Systems and ISO 50001 Energy Management Systems is preferred.
- Excellent leadership, coaching, communication, interpersonal, organizational, and multitasking skills, with the ability to prioritize competing demands and collaborate across all levels of the organization.
- Ability to work independently, make timely operational decisions, coordinate teams, and respond quickly to facility-related situations.
- Sound financial acumen and budget management skills, with proficiency in Microsoft Office Suite.
- Professional certifications in facilities management or related fields, such as CFM or FMP, are desirable.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned or negotiated to meet the ongoing needs of the organization.

Required Skills:

Preferred Skills:
Analytics Dashboards, Collaboration, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Performance Measurement, Process Improvements, Resource Allocation, Risk Management, Security Program Development, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility