Technical Account Manager (TAM) – Automotive Customer Engineering (Infotainment & Digital Cockpit)

## Company:
Qualcomm CDMA Technologies (Korea) YH

## Job Area:
Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

General Summary

At Qualcomm, we are redefining the future of mobility through the Snapdragon Digital Chassis™, enabling next-generation digital cockpit, infotainment, connectivity, and intelligent in-vehicle experiences for leading automotive brands around the world.

As a Staff Engineer, Technical Account Manager (TAM), you will play a critical role in bringing these innovations to market. Working directly with strategic automotive OEMs and Tier-1 partners, you will act as the bridge between customers and Qualcomm's global engineering organization, helping customers successfully integrate and commercialize Qualcomm automotive solutions.

This is a highly visible and impactful role that combines customer engagement, technical leadership, project execution, and cross-functional collaboration. You will have the opportunity to work on cutting-edge automotive technologies while influencing the success of some of the industry's most advanced digital cockpit and infotainment programs.

What You'll Do

• Serve as the primary technical and program interface for assigned automotive customers.
• Build trusted relationships with customer engineering teams, program leaders, and key stakeholders.
• Drive successful execution of automotive infotainment and digital cockpit programs from evaluation through commercialization and production.
• Coordinate customer requirements, project milestones, technical dependencies, and execution priorities across multiple engineering organizations.
• Lead technical issue reviews, risk assessments, and escalation management activities to keep customer programs on track.
• Partner closely with Engineering, Customer Engineering, Product Management, Program Management, and Business teams to deliver exceptional customer outcomes.
• Identify potential program risks early and drive mitigation plans before they impact critical milestones.
• Communicate project status, priorities, risks, and key decisions clearly to both customers and internal stakeholders.
• Support customer workshops, executive reviews, and strategic technical discussions.
• Champion customer success while balancing customer needs with Qualcomm product and engineering objectives.

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field.
• Experience supporting external customers in automotive, embedded, software, or semiconductor industries.
• Experience managing customer projects, technical issues, program milestones, and execution risks.
• Experience coordinating cross-functional teams to drive issue resolution and project execution.
• Strong customer-facing communication, stakeholder management, and relationship-building skills.
• Ability to understand technical issues and translate them into actionable plans and priorities.
• Ability to manage multiple projects and competing priorities in a fast-paced environment.
• Professional proficiency in Korean and English.

Preferred Qualifications

• Experience in a Technical Account Manager, Customer Engineer, Program Manager, or similar customer-facing technical role.
• Experience supporting automotive infotainment, digital cockpit, connectivity, or embedded platform programs.
• Experience managing customer escalations and critical program issues.
• Experience working with global engineering, product management, and customer engineering organizations.
• Familiarity with project and issue management tools such as Salesforce, Jira, or Confluence.
• Broad understanding of embedded software platforms such as Android, Linux, or QNX.
• Experience with Qualcomm Snapdragon Automotive or comparable automotive SoC platforms.
• Exposure to ADAS or autonomous driving programs, including customer engagement, program execution, issue management, or product commercialization activities.
• Understanding of ADAS system development concepts such as camera, sensor processing, AI/ML-based perception, functional safety, or vehicle integration.

Why Join Qualcomm Automotive?

• Help shape the future of connected and intelligent vehicles.
• Work with leading global automotive OEMs and Tier-1 partners.
• Collaborate with world-class engineering teams across multiple disciplines and regions.
• Gain exposure to cutting-edge technologies in digital cockpit, connectivity, AI, and software-defined vehicles.
• Drive real customer impact through technical leadership, collaboration, and innovation.

Minimum Qualifications:
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 3+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 3+ years of experience with debugging techniques.

Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail  [email protected]  or call Qualcomm's toll-free number found  here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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