Selecting Operations Coach (Area Manager)

Where you will Work

- Nike North America Logistics Campus

Shift: Saturday – Monday (6:00AM - 6:00PM)

Who We're Looking Fo r

Someone who:

- Knows the operation and understands the why behind the work.

- Use data and observation to make sound decisions.

- Actively listen and address athlete’s concerns

- Communicate effectively to their team, peers and senior leadership

- Develop people while delivering business results.

- Anticipates problems instead of just reacting to them.

- Understands how decisions in one area affect the broader operation.

- Holds themselves and others accountable.

- Build a team that can execute without needing the leader for every decision.

Core capabilities: Operational Excellence, People Leadership, Problem Solving, Business Acumen, Communication, Collaboration, Adaptability

What You Will Work On

Operational Leadership

- Lead daily Selecting Operations safely and efficiently.

- Own safety, quality, service, productivity, and cost results.

- Plan the movement of product and people based on volume.

- Act when results miss expectations and find ways to improve flow and cut waste.

Inventory Planning & Control

- Support accurate inventory planning, control and integrity

- Spot inventory risks and work with cross-functional teams to resolve them.

- Understand how inventory accuracy affects downstream operations and the customer.

People Leadership & Development

- Lead, coach, and develop athletes.

- Set clear expectations and hold the team accountable for performance and behaviors.

- Build capability through feedback, training, and growth opportunities.

- Create a respectful, connected team where people own its success.

- Conduct follow-up meetings and be proactive in assessing the quality of work performed by your athletes

- Motivate and encourage the team to successfully achieve key operational targets (productivity, safety, quality, teamwork, and culture)

- Counsel athletes on conflicting issues while interacting with HR for best solutions and documenting results

Systems, Data & Decision Making

- Use systems and data to understand performance and turn it into action.

- Identify trends, gaps, and root causes.

- Use sound judgment across competing priorities.

Cross-Functional Partnership

- Partner with other operations and support functions.

- Understand upstream and downstream impacts of your decisions.

- Build strong relationships while staying accountable to the business.

- Attend workflow meetings to plan strategy, discuss pertinent information and share best practices with teammates.

Business Understanding

- Connect daily execution to business priorities and customer experience.

- Weigh labor, productivity, inventory, storage, and throughput decisions.

- Balance the needs of the athlete, the operation, and the business.

- Maintain high level of floor presence to direct the flow of work and make the necessary movement of the team.

What You Bring

- Experience leading people in a fast-paced operations environment.

•         Bachelor’s degree or related discipline and at least 3 years management experience in a distribution or manufacturing environment; or an additional 2 years in lieu of a degree is preferred plus years of experience managing employees required

•         PC skills required, experience with Excel, Word, SAP, WMS, Workday and UKG would be a plus.

•         Strong decision-making and problem-solving skills, attentive to details, work well under pressure and able to meet deadlines required. Manage multiple priorities with operational discipline

- Strong understanding of automated distribution center operating systems, product flow, inventory, and labor planning.

- Proven ability to coach and develop others.

- Strongly skilled in communication (written and verbal), relationship-building, problem solving and decision-making

- Experience in working cross functionally and influencing without direct authority.