About this role
地点 ：Los Angeles - Chatsworth, California, United States of America
We are seeking a Head of Software Quality and Technology to define and lead the
strategy for software quality across Apex Legends and other Respawn games. This is a
critical leadership role responsible for transforming how quality is built, measured, and
delivered across a fast-paced, live service development environment.
You will lead the evolution of quality from a validation function into a proactive,
technology-enabled discipline, fully integrated into development and live operations.
Partnering closely with Quality Verification (QV), Development, and Central EA teams, you
will ensure that quality is engineered into the product, enabling rapid iteration without
compromising player experience.
You will report to the Head of Apex QV and be a key member of the Apex quality leadership
team.
Responsibilities
Strategy & Transformation
• Define and execute the Software Quality vision and roadmap for Apex as well as
other Respawn-led Franchises, aligned with Franchise and EA-wide goals.
• Drive shift-left quality practices, embedding quality throughout development,
from early design through live service delivery.
• Lead the integration of technology and automation frameworks into QV workflows
to improve scale, coverage, speed and precision.
• Establish a data-driven quality model, leveraging telemetry, predictive signals, and
automation to anticipate risks and improve outcomes in a live environment.
Execution & Live Operations
• Build and scale automation-first strategies across functional, performance, and
stability testing for a live service ecosystem.
• Drive the definition and operationalization of Software Quality KPIs and health
metrics, connecting development activity to real player experience.
Leadership & Organization
• Build, lead, and mentor a high-performing organization spanning Quality
Verification and Software Quality disciplines.
• Foster a culture of ownership, accountability, and continuous
improvement across teams.
• Partner with engineering, development, and central teams to align on tools,
standards, and best practices.
• Lead across a globally distributed organization, ensuring alignment and
effectiveness at scale.
Partnership & Influence
• Act as a strategic partner to Respawn development leadership, ensuring quality is
a core pillar of execution and live service success.
• Collaborate with central EA teams to leverage shared technology, AI, and
automation capabilities.
• Advocate for player-centric quality by connecting internal metrics to player
experience, retention, and engagement outcomes.
Requirements
• 12+ years of experience in software quality, quality engineering, or software
development, with progressive leadership responsibility.
• Proven track record leading large, multidisciplinary QA/QE teams in high-scale,
live or continuously delivered environments.
• Strong technical background in test automation, CI/CD, performance
engineering, and modern development practices.
• Experience driving quality transformation initiatives, including shift-left strategies
and automation at scale.
• Demonstrated ability to define and operationalize KPIs and quality metrics tied to
product and player outcomes.
• Excellent communication and stakeholder management skills, with the ability to
influence senior leadership.
• Experience working with globally distributed teams across multiple time zones.
Electronic Arts 我们拥有全面的游戏组合和丰富的体验，在世界各地设有分支机构，而且在整个 EA 提供大量机会。我们非常重视适应能力、韧性、创造力和好奇心。我们提供领导岗位让您发挥潜力，为学习和尝试提供空间，赋能您出色地完成工作并寻求成长的机会。
我们对福利计划采用整体方法，强调身体、情感、财务、职业和社区健康，以支持平衡的生活。我们的套餐专为满足当地需求而量身定做，可能包括医疗保险、心理健康支持、退休储蓄、带薪休假、家事休假、免费游戏等。我们营造和谐的环境，让各个团队始终都能尽展所能。
Electronic Arts 是一个注重机会平等的雇主。在聘用员工时不会考虑其种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性取向、年龄、遗传信息、宗教、身心障碍、医疗状况、怀孕状况、婚姻状况、家庭状况或兵役状况，或任何受法律保护的其他特征。我们也会遵守相关法律，考虑招聘有过犯罪记录的合格应聘者。EA 还会根据适用法律的要求，为合资格的残障人士提供工作场所的便利。