About this role
Why Join Iris? Are you ready to do the best work of your career at one of India’s Top 25 Best Workplaces in IT industry ? Do you want to grow in an award-winning culture that truly values your talent and ambitions ? Join Iris Software — one of the fastest-growing IT services companies — where you own and shape your success story .
About Us At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential.
With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.
Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.
Working with Us At Iris, every role is more than a job — it’s a launchpad for growth.
Our Employee Value Proposition, “Build Your Future. Own Your Journey.” reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.
We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best — both personally and professionally.
Curious what it’s like to work at Iris? Head to this video for an inside look at the people, the passion, and the possibilities. Watch it here (https://www.youtube.com/watch?v=QLUs9V5xw0k) .
## Job Description
Support the effective execution and continuous improvement of Iris’ Performance Management and Promotion processes. The role will be responsible for driving performance cycles, stakeholder communication and training, process governance and analytics, while contributing to competency frameworks, goal/KRA frameworks, market benchmarking and other Performance & Career Management initiatives.
Key Responsibilities
Performance Management
• Drive end-to-end execution of the Annual Performance Management cycles, ensuring adherence to timelines and defined processes.
• Coordinate key stages including goal setting/modification, performance reviews, feedback, IDPs, 360° Feedback and Get Feedback.
• Track cycle progress, follow up with stakeholders, identify gaps and ensure timely closure.
• Support periodic review and improvement of the Performance Management process and policy based on organizational requirements and stakeholder feedback.
• Support development and review of role/level-wise Goals, KRAs/KPIs and success measures to improve clarity and measurability of performance expectations.
Promotion & Career Processes
• Coordinate and run the Promotion Cycle across levels and career streams, aligned with Iris Talent Architecture.
• Manage promotion timelines, nominations, assessments, documentation, stakeholder coordination and governance.
• Support development and implementation of competency-based assessment frameworks for different career streams.
• Contribute to competency mapping, proficiency definitions and assessment criteria for career progression and lateral movement.
• Support initiatives related to career development and career pathways aligned with the Talent Architecture.
Stakeholder Management, Communication & Training
• Coordinate closely with HRBPs, managers and business leaders to drive performance and promotion processes to closure.
• Conduct manager/employee training and awareness sessions on goal setting, performance assessment, feedback, promotions and related processes.
• Develop presentations, process guides, FAQs, communication material and campaigns in collaboration with relevant teams.
• Respond to stakeholder queries and provide process guidance throughout the performance cycle.
• Present process updates, observations and data to HR and business stakeholders as required.
Market Intelligence & Process Improvement
• Research and track market practices and emerging trends in Performance Management, goal setting, competencies, promotions, career frameworks and performance assessment.
• Benchmark Iris practices against relevant external practices and provide inputs for improvements.
• Identify opportunities to simplify processes and improve stakeholder and employee experience.
Analytics & Insights
• Develop and maintain dashboards, trackers and analytics for Performance Management and Promotion processes.
• Analyse performance data to identify trends, exceptions and areas requiring attention.
• Develop appropriate metrics to measure cycle effectiveness, completion, quality and stakeholder experience.
• Partner with L&D/HR teams to provide performance and development insights that can support development interventions.
SuccessFactors PMGM
• Support execution of Performance Management processes through SuccessFactors PMGM.
• Coordinate configuration/business requirements for goal plans, performance forms, feedback, IDPs and related processes.
• Identify system/process improvement requirements and partner with the HR Systems team for enhancements, testing and implementation.
• Support UAT and validation of system changes before cycle launches.
Mandatory Competencies
Perks and Benefits for Irisians Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.