Video Review Analyst

Starting Pay: 14.00/hr

In Office Position

Availability to work Full Time w/ Saturday Rotation

Job Summary :

This role is responsible for monitoring and evaluating video footage of employee activities to ensure adherence to company policies, procedures, and safety standards. This position plays a key role in upholding operational excellence, identifying performance trends, and supporting ongoing improvement across the organization.

Key Responsibilities:

- Review and evaluate video footage of employee tasks and workplace activities.
- Evaluate employee performance against established criteria, including safety practices, operational procedures, and behavioral expectations.
- Ensure all reviews are conducted objectively, consistently, and in alignment with internal standards.
- Maintain confidentiality, outside of this department, and professionalism while reviewing sensitive footage and employee behavior.
- Complete and submit evaluations within established deadlines.
- Participate in calibration meetings and regular check-ins to ensure consistency in scoring and evaluations.

Qualifications:

- High school diploma or equivalent required.
- Good understanding of safety practices, customer service standards, and operational workflows in the car wash industry (or willing to learn).
- Strong attention to detail and ability to remain focused for extended periods of time.
- Excellent observational skills with the ability to identify safety and procedural issues from video footage.
- Ability to work independently while maintaining high standards of accuracy and consistency.

As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:

- PTO is based on the company’s PTO policy.
- Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
- Eligibility for 401(K), subject to plan terms.
- Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
- Company-paid holidays.

**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

About Tidal Wave Auto Spa

Tidal Wave Auto Spa is one of the fastest-growing car wash companies in the country and a recognized leader in the industry. Our journey began in 2004 in the small town of Thomaston, Georgia, where our headquarters remains today. Since then, Tidal Wave has grown into a national brand with more than 300 locations across 30 states, delivering fast, high-quality car care through innovative technology and exceptional guest service.

Our success is driven by our people. We believe great locations are built by great leaders, which is why we empower our teams to take ownership, serve their communities, deliver results, and create an environment where both employees and guests can thrive.

As Tidal Wave continues to grow, we are looking for talented, motivated individuals who are ready to grow with us. Our goal is to redefine the car wash industry through innovation, operational excellence, outstanding service, and an unwavering commitment to our employees and the communities we serve.

Recognized as one of the leading conveyor car wash companies in the country and named to the Inc. 5000 list of America’s Fastest-Growing Companies, Tidal Wave continues to build on a strong foundation of growth, leadership, and community involvement. Through our charitable efforts, we have also contributed millions of dollars to organizations and causes in the communities we call home.

Join the wave and build your future with Tidal Wave Auto Spa.