Dealer Relationship Manager– Auctions

As a Dealer Relationship Manger– Auctions , you will play a key role in driving wholesale auction performance by managing dealer relationships, ensuring successful auction operations, increasing dealer participation, and maximising vehicle sell-through. You will act as the primary point of contact for wholesale dealers while coordinating with internal teams to ensure a seamless auction process and an excellent dealer experience.

Key Responsibilities:

- ⁠Manage daily wholesale auctions and ensure smooth execution from vehicle listing to final sale.
- Enrol, develop, and maintain an active network of wholesale dealers across the UAE.
- ⁠Increase dealer engagement, participation, and active bidding through regular communication and relationship management.
- ⁠Coordinate with the Purchasing, Pricing, and Wholesale teams to prepare and list vehicles for auction.
- ⁠Ensure vehicles are accurately listed with complete information prior to auction.
- ⁠Monitor auction performance, bid activity, conversion rates, and profitability.
- ⁠Promote and manage dealer credit facilities, including onboarding eligible dealers.
- ⁠Coordinate with the Finance and Administration teams for payment follow-ups and collections.
- ⁠Coordinate with the Logistics team to ensure timely vehicle handover and delivery.
- ⁠Act as the primary contact for wholesale dealers, ensuring excellent customer service and prompt issue resolution.
- ⁠Work closely with the Buying and Inspection teams to ensure vehicle quality standards and company SOPs are maintained.
- ⁠Maintain dealer records, auction reports, and performance dashboards.
- ⁠Identify opportunities to improve auction efficiency, dealer engagement, and wholesale sales performance.
- ⁠Ensure full compliance with company policies and operational processes.

Requirements

Skills and Qualifications:

- ⁠University Degree, Diploma, or equivalent qualification.
- ⁠3–5 years of experience in the automotive industry, preferably in used cars, wholesale, auctions, or dealer relationship management.
- ⁠UAE/GCC automotive market experience is preferred.
- ⁠Strong communication, negotiation, and relationship management skills.
- ⁠Good organizational and coordination skills with the ability to work across multiple departments.
- ⁠Basic analytical skills with knowledge of Microsoft Excel and reporting.
- ⁠Experience working with online auction platforms or dealer management systems is an advantage.
- Knowledge in buying & selling or worked previously as used car buyer with dealer connections is an added advantage
- ⁠Valid UAE Driving Licence is preferred.
- ⁠Arabic language skills will be an added advantage.

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