About this role
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
As a Business Process Excellence Expert (m/w/d) , you will play a key role in the successful implementation of our CL Transformation Program. You will ensure that global change management strategies are translated into effective regional actions and that employees and leaders are successfully guided through the transformation journey.
Your Responsibilities:
- Implement the global change management strategy within the region while ensuring compliance with defined standards, methodologies, and governance requirements.
- Adapt global concepts, communication activities, and change plans to regional requirements and local circumstances.
- Identify, analyze, and actively manage relevant stakeholders at regional and local levels.
- Support leaders and sponsors in their role as change leaders through coaching, communication support, and adoption-focused initiatives.
- Conduct and maintain change impact analyses, readiness assessments, stakeholder analyses, and risk assessments.
- Plan and execute regional communication activities and support leaders with internal communications.
- Collaborate with training leads to ensure successful enablement of employees, super users, and leaders.
- Identify and address resistance, adoption risks, and local challenges throughout the transformation.
- Closely integrate change management activities into project plans, testing phases, go-live activities, and hypercare phases.
- Monitor change progress, training status, stakeholder engagement, and adoption metrics, while providing regular reporting to regional and global governance bodies.
- Ensure the sustainable adoption and embedding of new processes and ways of working following go-live.
- Capture lessons learned and continuously improve change management approaches for future rollouts.
Your Profile:
- Minimum 5 years of professional experience in Change Management, Organizational Development, Transformation, Business Readiness, or Adoption Management.
- Proven experience in large-scale transformation programs, ideally involving digital transformation initiatives, ERP/WMS implementations, operating model changes, or process standardization projects.
- Strong knowledge of established change management methodologies and frameworks; Prosci ADKAR® certification or a comparable qualification is considered an advantage.
- Experience in translating global strategies into regional and local execution.
- Extensive experience working within international and matrix organizations.
- Strong capability in stakeholder analysis, change impact assessments, readiness assessments, and adoption tracking.
- Experience supporting leaders and employees through organizational change.
- Ability to successfully integrate change management activities into project and program structures.
- Excellent English communication skills, both written and spoken.
- Willingness to travel regularly within the region.
What We Offer:
- An international role with collaboration across Europe
- High visibility within the sales organisation
- The opportunity to shape and further develop reporting and governance processes
- A dynamic working environment with one of the world's leading logistics providers
- Excellent career development opportunities and a supportive culture focused on growth and success
- Flat hierarchies and short decision-making paths
- Individual learning and development opportunities within a globally successful company
- Structured onboarding supported by experienced colleagues
- A collaborative and appreciative work environment with an open company culture
- Company pension scheme, capital-forming benefits, and additional attractive employee benefits
- Bike leasing program to support sustainable mobility
- Exclusive employee discounts through Corporate Benefits and the CEVA Card
As a global organization, and partof the CMA CGM group, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.