Data Technician Apprentice

Data Technician Apprenticeship

Key details:

📍 Location: Hammersmith, London, 5 days per week (minimum of 3 days per week in the office)

⏳ Duration: 18-month apprenticeship programme

📅 Applications close: Monday 5 October 2026

🎤 Assessment Centre: If you're shortlisted following your interview, you'll be invited to attend our Assessment Centre during the week commencing 17 November 2026.

The Role:

Every product FitFlop sells exists in our systems as data long before it reaches a customer. Someone has to create that data, structure it correctly, and make sure it is right - because when it is wrong, the effects show up in pricing, in warehouses, at customs, and on the website.

That is what the Master Data team does, and this is a role for someone starting out who wants to learn it properly.

You will join a small team working at the centre of the business, in the systems that actually run it: NetSuite, our global enterprise resource planning (ERP) platform, and Snowflake, our enterprise data warehouse. These are industry-standard tools used by many data teams, and you'll start getting hands-on experience with them from your first month. Rather than spending months just observing, you'll have the opportunity to contribute to real pieces of work, build practical skills, and see how your efforts support the wider business.

You will report to the Head of Data, learn day to day from our Master Data Manager and Master Data Specialist, and have our Data Engineer as your technical mentor. You will also have regular check-in's with our Learning & Development Specialist who will also support you throughout your apprenticeship journey.

The Responsibilities:

Creating and maintaining the data:

- Create and maintain complex products in NetSuite and connected systems, working from established templates and procedures.
- Run the routine and seasonal data loads that keep our global product catalogue current and accurate.
- Support the master data ticket queue alongside the Master Data Specialist – logging requests, resolving straightforward ones, and keeping colleagues updated.

You will need to:

- Get into the habit of checking your own work. Taking the time to verify what you've done helps build the judgement and confidence this career relies on, and is a key part of developing strong data skills.
- Use completeness checks to support your work, whether that's through searches in NetSuite or queries in Snowflake, so you can be confident in the accuracy of what you're producing.
- When something doesn't look quite right, be curious and investigate. Understanding the issue, where it sits, and what impact it may have is an important part of the role.
- As your experience grows, you'll start to apply this thinking more broadly across different areas of the business, contributing to the quality and reliability of the reporting the team delivers.

Making it useful

- Build searches, extracts and reports that answer real questions from teams across the business.
- Work with data from Snowflake to produce summaries and analysis.
- Help capture how things are done, so the team’s knowledge is written down and shared.
- Present what you find in a way people can act on.

It Would Be Great If You Have

- Studied IT, Computer Science, Business, Technology or a related subject.
- If you have built something in your own time, we would like to hear about it. A script, a bot, a spreadsheet that does something clever, a server you run, a game you modified, a PC you assembled from parts. It does not need to be polished or finished, and it does not need to involve code. We are interested in people who have chosen to take on something difficult without being told to.
- A basic understanding of business systems, data or technology concepts.

The Person:

- We are more interested in how you think than in what you already know. Everything technical here can be taught.
- Wants to build a career in data and is choosing an apprenticeship deliberately rather than by default.
- Is curious about how things work – systems, businesses, or anything else you have taken apart to understand.
- Notices when something does not look right: a number out of place, a total that does not add up, a field left empty.
- Is detail orientated and would rather check something twice than assume it is fine.
- Communicates clearly, including when something has gone wrong.
- Is organised, manages their own time, and asks for help early rather than late.

You do not need any previous experience with data, and you do not need to have written a line of code. Bring the curiosity and we will build the rest.

The Benefits:

- 👟 Product Allowance
- ⏰ Hybrid and flexible working hours
- ☀️ Summer Fridays (6 ½ days in July and August on Fridays)
- 🎂 A day off for your Birthday
- 🌴 25 days holiday + Bank Holidays
- 🗺️ Work from anywhere for 2 weeks
- 🚼️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees)
- 💆‍♀️ Wellbeing Program – Retail Trust, Sanctus Coaching and Calm App
- 📚 Career development allowance ( Personal allowance to use on career development)
- 🏥 Private health care and or dental care (provided by AXA and DenPlan
- 🤩 Socials organised by Wellbeing and Feel Good group
- ➡️ Check out our careers page to learn more!

Equal Opportunities:

FitFlop is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, regardless of age, gender identity, sexual orientation, disability, neurodivergence, ethnicity, religion or belief, or any other characteristic protected by law.

We actively encourage neurodivergent candidates and individuals with disabilities to apply. If you require any reasonable adjustments during the application or interview process, please let us know. We are committed to providing an accessible and supportive recruitment experience.