Product Owner

ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

REPAY is a fast-paced, FinTech company experiencing significant growth and expansion.  We're seeking a strategic and execution-focused Product Owner to help drive the product roadmap, for external customers of our Business Payments platform. This role owns the product experience for the people external to REPAY who interact with our platform every day: the customers initiating payments, the vendors receiving them, and the partners integrating with us. This includes the ERP (Sage, Acumatica, Microsoft Dynamics, Yardi, and similar systems) and other platforms with REPAY services embedded, that connect our customers' existing systems to Business Payments. You'll translate their needs into product decisions that make business payments simpler, faster, and more reliable.  This role is an opportunity to be an integral part of a team and make a tremendous impact on daily work of users and their businesses.

RESPONSIBILITIES

- Identify market opportunities and align the product vision and strategy by maintaining a rolling four quarter product roadmap view
- Collaborate with internal stakeholders, Sales, Technology, Operations, as well as customers, their vendors and partners to drive product innovation and roadmap decisions
- Own the roadmap for REPAY's ERP and embedded integrations, ensuring a consistent integration experience across partner systems and clear communication of changes to integration partners, the business and customers.
- Execute on delivery of product initiatives by fostering close coordination with Engineering and QA teams
- Actively engage with cross-functional teams to execute on integrated roadmap capabilities and Go-to-Market (GTM) efforts
- Improve the external customer experience to drive product usability, task efficiency and adoption.
- Maintain an expert level of product and market knowledge for the Business Payments vertical
- Manage the Product backlog to rapidly deliver value to customers.
- Collaborate with Technology to prioritize ongoing technology and security maintenance activities.
- Hands-on experience applying AI tools (LLMs, copilots, automation) to product workflows such as research synthesis, requirements development, and rapid prototyping.

SKILLS & EXPERIENCE NEEDED

- 5+ years of Product Management experience in business payments and financial technology with progressive responsibility.
- Hands-on experience with ERP or platform integrations (e.g., Sage, Acumatica, Microsoft Dynamics, Yardi, NetSuite) — owning, configuring, or building product requirements for API- or file-based third-party integrations.
- Demonstrated hands-on experience using AI tools within product management workflows including competitive research, requirements drafting, user story generation, PRD creation, POC construction and stakeholder communication.
- Ability to build requirements based on stakeholder input and translate them into well-structured user stories for engineering teams.
- Experience with Agile software development methodology and direct engagement with technical engineering teams.
- Proven ability to define, instrument, and monitor user-facing metrics (adoption, activation, task completion, support volume) to surface friction points and prioritize product improvements
- Well-organized and thorough; able to structure, analyze, and answer technical and business questions while balancing multiple competing priorities.
- Highly adaptable with a bias toward action, collaboration, and continuous improvement including staying current on how AI is reshaping FinTech Product Management.

PREFERRED QUALIFICATIONS

- Payments Professional Certification (e.g., AAP, CPP).
- Certified Product Owner or Certified Scrum Product Owner (CSPO) designation.
- Strong proficiency with JIRA, including experience with AI-enhanced project management features or integrations.
- Background in UX research methods: interviews, usability testing, journey mapping
- Exposure to Agentic Commerce, AI/ML-powered experiences, AI powered search are a big plus.
- Experience modernizing or consolidating legacy point-to-point integrations into a shared integration/services layer.

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.

PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.