Customer Care Post-Sale Specialist

RB GlobalFort Worth, TexasOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

Apply now

About this role

The Post Sale Support Specialist (PSSS) plays a pivotal role in delivering first-class service to our customers across both our live and online platforms. The PSSS is responsible for handling all customer questions and issues surrounding equipment post-sale including sales tax, payment collection, defaults and initial dispute resolution.

- 1-3 years working within a collections or sales tax environment with emphasis on customer service and quick resolution

- Excellent verbal and written communication skills