Billing Manager

The Billing Coordinator plays a pivotal role in the processing of caregiver notes, ensuring their accuracy, and preparing them for payroll and billing. This role involves communicating with caregivers regarding any necessary documentation correction or missing information and working on back-end denials for their assigned caseload.

Responsibilities

1. Leadership:

a. Provide leadership in conjunction with the Local Billing Director to the Local Billing Team, fostering a positive and collaborative work environment
b. Act as the overall Manager of billing operations in their local office, working with Local Billing Director or Regional Billing Director to set and push directives.
c. Foster a culture of collaboration and teamwork within the office
d. Facilitate effective communication and coordination between team members to ensure seamless and excellent continuity of services
e. Work with Upper Management to Set clear expectations, goals, and priorities for the Billing Department, align efforts with organizational objectives provided by the Regional Billing Director
f. Review and approve team member timecards for Direct Reports
g. Other duties as assigned.

2. Training and Development
a. Develop Billers and lead Billers and ensure that team members are equipped with the necessary skills and knowledge to perform their roles effectively
b. Provide ongoing guidance and support to enhance the professional development and competency of team members

3. Payroll and Billing
a. Answer escalated questions
b. Finalize payroll and billing
c. Review Denials
d. Investigate billing, payroll, and 3rd party issues to identify and address root cause

4. Quality Assurance:
a. Analyze reports provided by Upper Management and take corrective action as needed
b. Perform and Review audits to ensure data integrity

5. Goal Management:
a. Work closely with the Billing team, Director of Billing and Regional Director of Billing to establish and track performance metrics, goals, and objectives for the team
b. Monitor progress towards goals, identify areas for improvement, and implement strategies to keep the team on track to meet targets

Qualifications:

- Healthcare Clerical experience preferred

- 2 years of supervisory experience

- Key competencies include Interpersonal Communication Skills, Deadline Driven, problem solving, Detail oriented, multi-task, critical thinking, de-escalation, and teambuilding

Benefits:

- $100 monthly cell phone reimbursement, after 90 days

- Monthly in-office lunch to celebrate birthdays, anniversaries, and other events

- PTO, as well as sick time, after 90 days

- Health, Dental, and Vision insurance

- Hours typically from 8a-5p

- Job Type: Full-time

- Other Benefits: 401(k), 401(k) matching, after 6 months

Schedule: Monday through Friday, 8am-5pm

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.
 
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.
 
In compliance with applicable pay transparency laws, we are committed to providing clear and accurate information regarding the compensation and benefits associated with our positions. All disclosed salary ranges and benefits are based on a variety of factors, including but not limited to, market data, internal equity, and individual qualifications. These ranges represent the minimum and maximum pay levels for the positions and actual compensation may vary based on experience, skills, and performance.
 
Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.