About this role
Job Hours: Saturday, Sunday, Monday - 6:00am - 6:00pm
The Opportunity:
As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement.
Responsibilities:
- Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees
- Achieving all operational goals and service levels alongside the operations leadership team
- Finding creative solutions for day-to-day operational challenges
- Maintain a safe and healthy work environment ensuring policies and procedures are followed
- Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members
Daily and Monthly Responsibilities
- Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination
- Manage eCommerce order fulfillment while achieving established service levels
- Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met
- Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects
- Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies
- Support new client onboarding and creative fulfillment processes
- May be required to perform other duties to meet the ongoing needs of the organization.
What You’ll Bring to the Team (Required Skills & Abilities):
- 5+ years experience leading an operations team in a warehouse environment
- Ability to learn new technologies and custom proprietary softwares quickly
- Ability to hire, coach, train, and manage a team of 10 to 50 employees
- An ability to learn and adapt quickly in a fast paced changing environment
- Detail Oriented, Strong Interpersonal and Communication Skills
- Fluent in English (Spanish is a plus)
- Understanding of OSHA and regulatory compliance is a plus
- High school diploma or equivalent (College degree preferred)
- Experience with Microsoft Excel or Google Sheets
Why join Shipfusion?
Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.
Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.
Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.
Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice.
Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.
Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.
Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.
Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.
Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.
High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.
Compensation Range $55,000 — $75,000 USD