Milieu Counselor

Under general supervision, the position of Bilingual Mental Health Support Counselor is responsible for
supporting the delivery of comprehensive therapeutic intervention and assessment services to children
presenting with complex behavioral health needs due to psychological reactions to trauma, anxiety,
depression or other mental health diagnoses.

DUTIES AND RESPONSIBILITIES
1. Work with Lead Community-Based Clinician to coordinate all community-based Evidence Based
Practice (EBP) services
2. Conduct screenings/assessments and complete initial intake paperwork for EBP group
participants and the EDT and IOP programs as needed
3. Facilitate evidence-based therapeutic trauma groups and individual and family sessions
4. Act as liaison between Mid-Fairfield and clients, schools and other community partners
5. Co-facilitate Trauma-Informed Care trainings in the community as needed
6. Work with Lead Community-Based Clinician to provide support and reflective consultation
services to identified community partners
7. Coordinate transportation services and process transportation billing for the IOP and Extended
Day treatment Programs
8. Co-facilitate groups in the IOP program
9. Provide interpretation services for EBP school-based and IOP/EDT programs as needed
10. Process incoming referrals and facilitate community referrals for alternative services as needed
11. Assist with recruitment and onboarding of new hires for EDT/IOP programs
12. Maintain all necessary documentation, electronic health records, scheduling, and billing
requirements
13. Participate in Staff Meetings, Conferences, Community Activities, In-Service Training Activities,
and Workshops identified by Mid-Fairfield Community Care Center as conducive to continued
growth and skill development.
14. Other duties as assigned by Supervisor.

COMPETENCIES
Must demonstrate the following competencies:
Diversity and Inclusion:

- Employees must make every effort to:

- Treat others with respect

- Practice cultural humility

- Elicit and welcome different points of view

Integrity:

- Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to:

- Be accountable for his or her own actions

- Make decisions based on what is better for the families and employees

- Build and maintain trust among co-workers and our families

- Uphold honesty in all actions

Excellence:
Commitment to deliver outstanding practices in both managing the organization, service delivery,
and collaborating with partners. Employees must make every effort to:

- Utilize data and research to provide the highest quality of care

- Regularly participate in professional development to stay abreast of most recent and progressive practices

- Promote continuous quality assessment and improvement

Communication:
The ability to express oneself clearly and professionally both in writing, conversations, and in
nonverbal communication with others. Employees must make every effort to:

Oral Communication

- Speak clearly and in an organized manner that can be easily understood

- Express ideas concisely and respectfully

- Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication

- Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking

- Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

Written Communication

- Write clear and concise sentences devoid of grammatical and spelling errors

- Tailor writing style to the audience of the message

- Write in a respectful and tactful manner

SKILLS
Must be able to demonstrate:

- Proven ability to follow clinics protocols as well as making independent decisions in the best interest of the families while working both in the office and in the field

- Proven ability to communicate with families as well as with other providers such as school social workers, teachers and other community partners among others

- Demonstrated ability to maintain healthy boundaries between personal and professional responsibilities to be able to function in a high stress job

- Proven ability to manage conflict appropriately and advocate for victims of violence

Family Engagement:

- Knowledge of person centered care

- Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs

Technical:

- Knowledge of basic group skills

- Basic negotiation skills

- Ability to delegate tasks, responsibilities, etc.

- Excellent time management skills

REPORTING RELATIONSHIP
This position reports to the supervisor named in the letter of appointment, and is accountable to this
supervisor for the performance of all professional activities at Mid Fairfield Community Care Center.
The clinician is a member of the interdisciplinary team.

Qualifications

QUALIFICATIONS
1. Bachelor's degree preferred or equivalent experience
2. Valid Drivers License
3. Minimum of two-years direct clinical experience working with children and families with
complex behavioral health needs (and their families) preferably in a school and/or milieu setting
4. Computer skills, including Google Workspace and Microsoft Office; familiarity with Electronic
Health Records Systems a plus