About this role
Description
Are you a compassionate and dedicated individual who thrives on making a positive impact in the lives of others? Chapters Living Assisted Living is seeking a motivated Concierge to join our team and contribute to creating a warm and welcoming environment for our residents. If you are passionate about providing exceptional customer service and ensuring the well-being of seniors, we invite you to apply for this fulfilling opportunity!
Description:
- Welcome residents and their families, providing information about the community and answering any questions they may have.
- Assist residents with their daily needs such as scheduling appointments, coordinating transportation, and making reservations.
- Assist with account payables and receivables
- Keep the front desk area organized and well-maintained
- Receive and direct all incoming calls and visitors.
- Maintain knowledge of the community and its services to effectively communicate with residents and their families.
- Build strong relationships with residents and their families to provide personalized service.
- Collaborate with other staff members to ensure that the community is a safe, supportive, and welcoming environment for all residents.
Requirements
- High school diploma or equivalent is required.
- Prior experience in customer service, hospitality, or a related field is preferred.
Benefits for Full-Time Associates at Chapters Living:
- Medical, Dental & Vision Insurance
- Voluntary Life Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP) when enrolled in medical plan
- Accrued Paid Time Off
- Referral Bonus Opportunities
- Same Day Pay – Get Paid When You Need It!
Benefits begin after 90 days of employment!
Perks for Part-Time Associates at Chapters Living:
- Referral Bonus Opportunities
- Same Day Pay – Access Your Earnings When You Need Them!
- Be part of a team that values your time and rewards your impact.