About this role
What you will get to do:
- Diagnose and repair electrical, mechanical, pneumatic, vacuum, and control system issues.
- Troubleshoot PLC, HMI, sensor, and communications-related problems.
- Perform preventive maintenance inspections and service.
- Analyze equipment performance and implement corrective actions.
- Document service activities and provide detailed service reports.
- Support customers by phone, email, and remote diagnostics when appropriate.
- Train customer personnel on equipment operation and maintenance.
- Follow all safety protocols.
What will make you successful:
- High school diploma or technical certification.
- Valid driver’s license.
- 3+ years working with similar equipment.
- Experience with plastic resin handling systems (preferred).
- Proficiency in reading electrical schematics.
- Troubleshooting electrical and pneumatical issues.
- Active listening to understand customers’ needs.
- Clear verbal & written communication.
- Customer relationship building.
- Regular standing, walking, bending, and lifting.
- Ability to lift 50 lbs. regularly.
- Domestic travel 30% of the time (no weekend travel).