Product Manager

Location: Europe (Remote)

Status: Full-Time | Permanent | Exempt Status

Pay: USD $50,000 - $60,000

Requirement: Bachelor's degree or equivalent practical experience

We are seeking a detail-oriented and motivated Product Manager to join our team. In this role, you will own the daily product loops across Central and pZero, translating user evidence and stakeholder input into requirements, priorities, and rollout plans. The ideal candidate will have hands-on product or UX design experience, strong written communication, and the ability to partner closely with engineering and cross-functional teams. No production frontend coding is required for this position.

Key Responsibilities

- Own the daily product loop for Central and pZero, from user evidence and problem definition through requirements, delivery, rollout, and adoption.
- Translate user evidence and stakeholder input into clear product briefs and PRDs, including problem, scope, exclusions, success measures, and acceptance criteria.
- Lead product design for core Central and pZero workflows, including journey mapping, information architecture, prototyping in Figma or an equivalent tool, and usability testing.
- Partner with the external engineering team throughout delivery, clarifying requirements and keeping work moving through review and release.
- Bring Product Quality into the work early enough to shape journeys, testability, and release evidence.
- Own rollout and adoption for shipped features, ensuring intended users can find, understand, and use new functionality.
- Track product outcomes after release, including adoption, task completion, cycle time, rework, defects, support burden, and the amount of follow-up required from the Director of Product.
- Own manager-facing and worker-facing product documentation, including onboarding materials, tutorials, how-to guides, and release education.
- Maintain a practical, shared design foundation with Iron Forge covering navigation, forms, tables, statuses, errors, permissions, accessibility, and responsive behavior.
- Maintain shared product knowledge in company-approved project and knowledge management systems, including roadmap, decisions, user evidence, product behavior, and release learning.
- Use approved AI tools and shared skills to improve the speed and quality of research, writing, analysis, prototyping, and documentation.
- Collect and prioritize input from Operations, Product Quality, Engineering, support signals, and client programs.
- Bring well-supported recommendations, backed by evidence and tradeoffs, to the Director of Product on major product decisions, while owning routine and reversible decisions independently.
- Perform other duties and ad-hoc projects as assigned.

Qualifications & Skills

- Bachelor's degree in a relevant field, or equivalent practical experience in product management or a closely related discipline.
- Demonstrated experience as a product owner or product manager, ideally within AI workforce product; scope of ownership matters more than years of tenure.
- Hands-on product or UX design experience, ideally including journey mapping, prototyping, and usability testing.
- Proven ability to turn incomplete or conflicting stakeholder input into a clear, bounded product problem.
- Experience working closely with engineering teams as a partner, not solely through ticket handoffs.
- Comfort using data to make or evaluate decisions, including recognizing when available data is insufficient.
- Experience owning outcomes after release, including adoption, documentation, and iteration based on real usage.
- Working familiarity with AI tools for research, writing, prototyping, and documentation, with clear human review and accountability.
- Strong written communication skills, able to produce material that developers, operators, managers, and users can act on directly.
- Ability to work effectively across distributed teams and manage ambiguity without creating unnecessary noise.
- Comfortable inspecting product behavior, reading technical material, and working with data; production coding is not required.
- Cross-functional collaboration and conflict resolution skills, with the decisiveness expected of a single-threaded owner.

Requirements

- Ability to work in a quiet, professional environment free from distractions to support productivity and confidentiality.
- Must be able to appear on camera for video calls and communicate clearly in virtual meetings.
- Ability to provide valid documentation verifying identity and authorization to work in the United States or applicable hiring location.
- Flexibility to adjust schedules based on project needs, with occasional requests for additional hours during temporary projects.

Physical Requirements

- Occasional travel may be required for special meetings, training, or team gatherings at the company’s headquarters or other designated locations.
- Routine use of standard office equipment such as computers, phones, filing cabinets, etc. Strong visual acuity for reviewing detailed documents and data on computer screens.
- Manual dexterity for operating a computer, including using a keyboard and mouse.
- Ability to lift and carry office supplies or equipment weighing up to 25 pounds.
- Clear verbal and written communication skills for collaboration across teams.
- Capacity to manage tasks that require prolonged periods of focus and concentration.
- Ability to handle the physical demands of a standard workweek, which may include occasional overtime, nights, weekends, and holidays, if needed.

About Us

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.

Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.

Disclaimer

This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and scope may change or evolve based on business needs and organizational priorities. Productive Playhouse reserves the right to modify, revise, or reassign responsibilities as necessary, consistent with applicable law.

Equal Employment Opportunity

Productive Playhouse is an equal opportunity employer. We are committed to fostering a diverse, equitable, and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law.

Employment Relationship

Employment with Productive Playhouse is at-will where permitted by law, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Where local laws require different terms or conditions, the employment relationship will be governed in accordance with applicable legal requirements.

Work Authorization & Verification

All offers of employment are contingent upon the candidate’s ability to provide valid documentation verifying identity and authorization to work in the United States or the applicable hiring location. Productive Playhouse participates in E-Verify where required by law.

Reasonable Accommodation

Productive Playhouse provides reasonable accommodations for qualified individuals with disabilities, in accordance with applicable law. Candidates or employees who require assistance or accommodation to perform the essential functions of the role may contact the Human Resources Department.