About this role
Key Responsibilities
- Oversee third-party property management partners and hold them accountable to approved business plans, financial targets, and operational goals.
- Monitor occupancy, leasing activity, renewals, rental rates, concessions, collections, delinquency, bad debt, and unit availability.
- Develop and execute strategies to improve occupancy, accelerate lease-up, and maximize rental revenue while maintaining appropriate pricing.
- Oversee operational and leasing strategy for assets managed directly by the Company.
- Conduct regular property visits and maintain a strong understanding of onsite operations, property conditions, tenant issues, competitive properties, and local market dynamics.
- Review weekly and monthly property management reports and identify operational issues, trends, and opportunities requiring action.
- Lead regular performance meetings with property management and leasing teams, establishing clear action items, deadlines, and accountability.
- Analyze monthly financial statements, including budget vs. actual results, revenue, operating expenses, NOI, cash flow, and key variances.
- Identify opportunities to increase revenue, control expenses, improve operational efficiency, and maximize NOI.
- Oversee CapEx projects, property improvements, unit renovations, maintenance initiatives, and other value-add programs.
- Evaluate rental rates and competitive market conditions and make recommendations around pricing and leasing strategies.
- Develop asset-level business plans and establish measurable performance goals.
- Prepare monthly asset management reports for ownership covering financial performance, occupancy, leasing activity, major variances, risks, and recommended actions.
- Coordinate with Accounting, Finance, Construction, Legal, and other internal teams as needed.
- Support acquisitions, refinancing, lender reporting, valuations, dispositions, and other strategic initiatives.
- Participate in the onboarding, lease-up, stabilization, and ongoing management of new assets added to the portfolio.
- Support refinancing initiatives and the transition of assets to long-term financing structures.
Success in this role will be measured against key asset-level performance metrics, including:
- Physical and economic occupancy
- Leasing velocity and absorption
- Renewal rates
- Effective rental rates and rent growth
- Concessions
- Delinquency, collections, and bad debt
- Revenue and operating expenses vs. budget
- NOI and NOI growth
- CapEx performance
- Unit turns and vacancy
- Property management performance
- Cash flow and overall asset performance
Qualifications
- Bachelor's degree in Real Estate, Finance, Business Administration, or a related field.
- 5+ years of experience in multifamily asset management and/or multifamily operations.
- Experience overseeing both stabilized and lease-up multifamily assets.
- Demonstrated experience managing and holding third-party property management companies accountable for financial and operational performance.
- Strong understanding of multifamily operations, leasing, revenue management, property-level financial statements, budgeting, and forecasting.
- Strong financial and analytical skills, with the ability to analyze P&Ls, NOI, cash flow, operating budgets, rent rolls, and variance reports.
- Ability to translate financial and property-level information into actionable strategies and corrective measures.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Highly organized, proactive, and comfortable working directly with ownership and senior leadership.
- Willingness to regularly visit properties.
- Bilingual Spanish speaking.
Preferred Qualifications
- Experience taking multifamily properties through lease-up and stabilization.
- Experience with South Florida multifamily assets and market dynamics.
- Experience with Yardi or similar property management and reporting systems.
- Advanced Excel and financial modeling skills.
- Experience with acquisitions, refinancing, lender reporting, or dispositions.
Compensation range for this position is $120,000-$125,000 with annual bonus potential based on performance
100% medical insurance coverage for the employee through UnitedHealthcare
100% vision and dental insurance coverage for the employee through Guardian Insurance
Company-paid holidays
15 PTO days annually
5 sick days