Director Culture & Teammate Experience Programs

Department:
14214 Enterprise Corporate - People & Culture Teammate Engagement and Recognition

Status:
Full time

Benefits Eligible:
Yes

Hou rs Per Week:
40

Schedule Details/Additional Information:

Monday - Friday 8-5

Remote Role

Approved remote states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL (ONLY Midwest), IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Pay Range:
$75.40 - $120.65

Join Us in Redefining Care

At Advocate Health, we're committed to helping people live well by fostering a culture where teammates feel connected, supported, and empowered to do their best work. Our culture and teammate experience programs play an essential role in strengthening engagement, recognition, well-being, and organizational effectiveness across the enterprise.

We're seeking a Director, Culture & Teammate Experience Programs to set the strategy and direction for a portfolio of enterprise programs. This leader will translate organizational priorities and teammate feedback into scalable solutions, connect work across functions, and guide a team responsible for bringing programs from concept through implementation and continuous improvement.

About This Opportunity

The Director, Culture & Teammate Experience Programs leads the portfolio direction, governance, integration, and activation of enterprise culture and teammate experience programs. This role establishes priorities, defines expectations, and ensures initiatives are connected across the teammate lifecycle and aligned with enterprise goals.

Working closely with HR Centers of Excellence, Operations, Nursing, Learning & Development, Benefits, listening and insights teams, and senior leaders, the Director will convert strategy into actionable roadmaps, strengthen enterprise and local alignment, and enable leaders with the tools and resources needed to drive adoption. The role also provides direction, coaching, and support to program managers and team members while serving as a proactive, solutions-oriented partner to leadership.

What You'll Do

- Set the strategic direction and priorities for a portfolio of enterprise programs spanning culture, engagement, recognition, and well-being.
- Translate enterprise strategy and teammate feedback into scalable programs that drive measurable impact across the teammate lifecycle.
- Establish and maintain governance structures, standards, and operating rhythms that connect enterprise and local efforts and prevent programs from operating in silos.
- Partner across HR Centers of Excellence, Operations, Nursing, Learning & Development, Benefits, and business leadership to align priorities, workflows, resources, and outcomes.
- Collaborate with listening and insights teams to translate qualitative and quantitative feedback into program design, activation plans, and actionable recommendations.
- Develop program roadmaps with clear timelines, milestones, dependencies, risks, and success measures, adjusting plans as priorities and business needs evolve.
- Drive activation by embedding culture and engagement programs into business practices and leader routines, with particular focus on site-level and frontline adoption.
- Equip leaders with practical tools, resources, communication strategies, and implementation guidance that reinforce program success.
- Use enterprise insights, program data, benchmarking, and stakeholder feedback to evaluate effectiveness, identify opportunities and risks, and continuously improve the portfolio.
- Communicate progress, impact, and recommendations to senior leaders through clear, executive-ready updates and decision materials.
- Provide direction, coaching, and support to program managers and team members while facilitating alignment across the broader Culture & Teammate Experience team.
- Operate with an enterprise-wide mindset, bringing forward informed solutions and recommendations while independently advancing priorities through ambiguity and change.

What You'll Bring

- Master's degree in Human Resources, Organizational Development, Business, Organizational Psychology, or a related field.
- Five or more years of related experience, including people management, strategic planning, project management, data analysis and insights, leadership and change management, and enterprise-wide program management.
- In-depth knowledge of organizational development principles, employee engagement strategies, culture, well-being, and HR best practices.
- Strong strategic planning and program or project management capabilities, with experience moving initiatives from concept and design through implementation and optimization.
- Demonstrated ability to establish governance, connect work across functions, and create scalable processes in a large, complex organization.
- Strong change leadership skills, including the ability to gain buy-in, address resistance, and keep teams and stakeholders aligned through uncertainty.
- Experience using data, teammate feedback, and program measures to identify trends, evaluate effectiveness, and guide decisions.
- Excellent consultation, stakeholder management, and relationship-building skills, with the ability to influence across levels and functions without relying on direct authority.
- Superior written and verbal communication skills, including the ability to convey strategy, progress, risks, and recommendations clearly and persuasively to senior leaders.
- Proven people leadership experience, including setting direction, coaching talent, building accountability, and supporting teams through change.
- Strong judgment, initiative, adaptability, organization, and problem-solving skills, with the ability to manage multiple enterprise priorities simultaneously.

Preferred

- Seven to ten years of related experience in culture, employee or teammate experience, engagement, well-being, organizational effectiveness, consulting, or enterprise program leadership.
- Human Resources or consulting experience within a large, matrixed organization.
- Experience leading a portfolio of programs at different stages of maturity and determining where to invest, streamline, scale, or sunset work.
- Project Management Professional (PMP), change management professional certification, SHRM certification, or HRCI certification.
- Experience in healthcare or another operationally complex environment with geographically distributed teams and frontline populations.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance

Benefits and more

- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.