Server

MIKA Coral Gables, by Michelin-starred Chef Michael White, brings the flavors of the Mediterranean Riviera to the heart of Coral Gables. Inspired by the coastal cuisines of Southern Italy and France, MIKA offers an exceptional dining experience featuring fresh seafood, handmade pasta, and warm, sophisticated hospitality.

Our philosophy is simple: "Tastes of the Riviera. Hospitality of Home."

We are looking for passionate, energetic, and hospitality-driven individuals to join our team and contribute to an exceptional guest experience.

Position Summary

The Server Assistant plays an essential role in delivering MIKA's high standards of hospitality and service. Working closely with servers, food runners, and the management team, the Server Assistant ensures that the dining room is organized, tables are properly maintained, and every guest enjoys a seamless dining experience.

The ideal candidate is attentive, proactive, detail-oriented, and passionate about hospitality. This position requires a strong sense of teamwork, a polished professional presence, and the ability to anticipate guests' needs without being intrusive.

Key Responsibilities

Guest Experience & Hospitality

- Welcome guests with a warm, professional, and genuine attitude.
- Anticipate guest needs and provide attentive, discreet service throughout the dining experience.
- Assist servers in ensuring that guests receive prompt and personalized attention.
- Maintain a professional presence on the dining room floor, moving with purpose, confidence, and elegance.
- Respond promptly to guest requests and communicate any concerns to the server or manager.
- Support MIKA's philosophy of authentic, unpretentious luxury.

Table Maintenance & Service

- Prepare and reset tables according to MIKA's service standards, ensuring proper placement of silverware, glassware, napkins, and table settings.
- Maintain tables throughout service by clearing used plates, silverware, and glassware at the appropriate time.
- Assist with serving and replenishing water, bread, and other table accompaniments.
- Crumb tables and prepare the appropriate silverware for each course.
- Ensure that tables remain clean, organized, and properly maintained throughout the guest experience.
- Assist servers and food runners with the delivery and clearing of food when necessary.
- Reset tables efficiently between seatings without compromising service standards.
- Ensure that guests are never rushed and that table maintenance is performed with discretion and professionalism.

Dining Room Operations

- Maintain cleanliness and organization of the dining room, service stations, and designated work areas.
- Ensure that service stations are fully stocked with clean glassware, silverware, napkins, and other necessary supplies.
- Assist with opening and closing duties, including polishing, restocking, and preparing the dining room for service.
- Communicate with servers, food runners, hosts, and management to maintain smooth service operations.
- Handle all restaurant equipment, china, glassware, and silverware with care.
- Follow proper sanitation, food safety, and workplace safety procedures.

Teamwork & Communication

- Work collaboratively with servers, food runners, bartenders, hosts, and the management team.
- Maintain clear and professional communication during service.
- Support colleagues during busy periods and assist other sections when needed.
- Participate in daily pre-shift meetings, training sessions, and service briefings.
- Demonstrate a positive attitude, accountability, and a willingness to learn and grow within the restaurant.

Qualifications & Requirements

- Previous experience in a fine dining or upscale restaurant is preferred.
- Strong passion for hospitality and delivering exceptional guest service.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced, high-volume restaurant environment.
- Strong attention to detail and organizational skills.
- Professional appearance and commitment to MIKA's grooming and uniform standards.
- Ability to work evenings, weekends, holidays, and flexible schedules as required.
- Ability to stand and walk for extended periods and safely lift and carry up to 25 pounds.
- Willingness to learn MIKA's menu, service standards, and hospitality philosophy.
- Ability to communicate effectively in English; additional languages are a plus.

What We Look For

At MIKA, exceptional hospitality goes beyond completing tasks. We believe that every team member contributes to creating memorable experiences for our guests.

Our ideal Server Assistant demonstrates:

- Anticipation: Recognizes guest needs before being asked.
- Attention to detail: Understands that every element of the dining experience matters.
- Teamwork: Supports colleagues and understands that great service is a collective effort.
- Professional presence: Moves through the dining room with confidence, elegance, and purpose.
- Genuine hospitality: Makes every guest feel welcomed, comfortable, and valued.
- Commitment to excellence: Takes pride in maintaining the highest standards while continuously learning and improving.

Growth Opportunities

MIKA Coral Gables is committed to developing hospitality professionals. Server Assistants who demonstrate strong performance, menu knowledge, service skills, and dedication may have opportunities to advance into Food Runner, Junior Server, Server, or other Front of House positions.

We believe in investing in our team through ongoing training, mentorship, and professional development.

Join the MIKA Team

If you are passionate about hospitality, thrive in a team-oriented environment, and want to be part of an exceptional dining experience, we would love to meet you.

MIKA Coral Gables is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.