Office Manager

Essential Job Duties and Responsibilities:

- Supervises and directs work of office staff by:
- Recruiting and selecting of new internal staff employees.
- Planning, organizing, and communicating work assignments.
- Evaluating staffs work performance and recommending personnel actions, including discipline and promotions.
- Investigating and addressing personnel problems.
- Developing and organizing work flow through the office. Ensures the availability of necessary equipment, supplies, and staff.
- Maintaining employee records, including vacation schedules, sick leave, etc.
- Training employees in work functions.
- Communicating changes in office and company policy and procedures to staff.
- Developing and maintaining procedures manuals for division office functions.
- Ensures the efficient operation of the office by:
- Monitoring the processing and workflow of staff to meet all deadlines.
- Evaluating and planning space requirements, equipment needs, etc.
- Approves accounts payable and purchase requests to meet budget guidelines.
- Contacting and directing the work of outside vendors for maintenance and construction projects.
- Studying and interpreting program guidelines and distributing information to department Managers and other staff members.
- Monitoring office procedures to ensure program and company policy compliance.
- Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

- Ability to positively direct the work of others, including the ability to make and communicate work assignments, resolve issues affecting employees, etc.
- Ability to train new employees about job tasks and to train current employees about process changes.
- Knowledge of Rain and Hail’s products, services, and systems.
- Knowledge of and the ability to use insurance industry and company terminology.
- Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers.
- Ability to remain calm and professional.
- Ability to be organized and multitask.
- Ability to perform basic and complex mathematical calculations.
- Ability to maintain a high level of confidentiality.
- Ability to work well with people in a team environment.
- Ability to work from oral or written communication.
- Ability to operate all office equipment.
- Ability to work flexible hours as required.
- Ability to assist in other work-related areas as required.

High School or GED required, baccalaureate degree in business, HR management, or other related field preferred and 5 plus years of progressive business experience. Combination of crop insurance and/or Managerial experience required.