About this role
Esplanade Lake Club, located in Fort Myers, FL, is pleased to announce an excellent career opportunity for a Full-Time Server ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
Responsibilities
- Maintain a professional appearance at all times
- Provide prompt and efficient customer service
- Display knowledge of the F&B menu
- Takes guests food and/or drink orders and turns into kitchen, bar, etc.
- Serve beverages and prepared meals to guests in an accurate and timely manner
- Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
- Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
- Suggests and serves dessert, coffee and other items as applicable and/or necessary
- Handles all cash and/or credit cards for payment following all standard operating procedures
- Keeps tables, dining room and workstation(s) sanitized and organized
- Listen and respond to customer complaints
- Performs clean-up and closing procedures as assigned by manager
- Perform all other duties assigned by supervisor or manager
Education and Experience Requirements
- 1-2 years of food service experience
- Minimum education: High School (or equivalent) Diploma
- A thorough understanding of fine and casual dining
- Must be of legal age to serve liquor according to state law
- Possesses excellent customer service skills
- Must be dependable
- Must be able to work in a fast-paced environment
- Must have strong communication and interpersonal skills
- Must be able to work in a team environment
Working Conditions
- Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping
- The employee will be required regularly to reach with arms and hands
- The employee occasionally will be required to lift up to 30lbs.
- Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
- Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
- Noise level is moderately quiet
- Work extended hours during golf and holiday season
- Work weekends and holidays
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Companys discretion.
About Troon
Troon started as one facility in 1990 and has since grown to become the worlds largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.
