E-Commerce Shipping Clerk - Spokane, WA - Full &/or Part-time/Hourly

Closes: 10/25/26 - Spokane, WA - Full &/or Part-time/Hourly

Wage: $17.40 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

Summary:
Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check.

Essential Duties and Responsibilities include the following:

- Provide excellent customer service.

- Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.

- Acquire orders to be pulled for shipping from ShopGoodwill/E-Books.

- Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed.

- Acquire boxes from donated goods for shipping, to minimize costs.

- Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials.

- Produce End of Day Reports from current shipping vendor website or other carriers as directed.

- Provide and prepare accurate shipping records of merchandise sent out.

- Assist with store merchandise returns as directed.

- Act as back-up E-Commerce Associates when/as directed.

- Track packages through tracking numbers.

- Attend mandatory training and facility/store meetings.

- Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.

- Work collaboratively with Workforce Development and Social Services to provide participant services.

- Properly wear and maintain all required Personal Protective Equipment (PPE).

- Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.

- Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).

- Other duties as assigned.