Business Applications Support Coordinator

Amp Up Your Career with Real Purpose. Real Opportunity. Real Impact.

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation , growth , and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships , and create your own tailor-made career.

Here, you’ll find all the support , tools , and opportunities you need to grow , whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

About the Role

We are looking for a technically minded and proactive individual with a passion for business systems, data, automation, and continuous process improvement. The ideal candidate will have a strong understanding of both front-end and back-end systems, enjoy solving complex problems, and be comfortable working with data to drive better business outcomes.

This role plays a key part in supporting, enhancing, and maintaining our core business applications while identifying opportunities to improve efficiency through automation and streamlined processes.

Key Responsibilities

- Administer and maintain SQL Server databases, including automation, scripting, performance optimization, and routine maintenance activities

- Perform system and user acceptance testing of new features, enhancements, and bug fixes as part of the software development and release lifecycle

- Collaborate with stakeholders to gather and document functional requirements for system improvements and ongoing development initiatives

- Develop and maintain clear, accurate documentation for new and existing processes, procedures, and system functionality

- Support and configure the front-end components of key business applications to ensure optimal user experience and system performance

- Investigate, troubleshoot, and resolve application-related issues in a timely and effective manner

- Monitor system integrations and interfaces, proactively identifying and resolving issues to ensure reliable data flow across platforms

- Identify opportunities to automate manual processes and improve operational efficiency through technology and process enhancements

- Work closely with business users and technical teams to support system adoption, continuous improvement, and business transformation initiatives

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.