Senior Administrator, Investor Services

Assisting the Manager in Investor Services team in all aspects of the administration and management of the provision of Investor KYC and Registrar & Transfer Agency Services. The successful candidate will need to efficiently support the Manager in managing a portfolio of investment fund clients.

Key Responsibilities

- Review and process subscription and redemption activity in a timely manner;
- Ensure delivery of dealing confirmations, investor reports and statements to clients/investors in a timely manner;
- Maintain the register of shareholders of the fund up-to-date
- Liaise with fund managers, investor queries on investor KYC, AEOI and dealing orders
- Basic understanding in hedge fund operations, such as series of shares processing and equalization methodology
- Conducting investor KYC in accordance with the AML regime of the Cayman Islands;
- Conducting AEOI due diligence on investors to identify the tax residency of each investor and to determine whether the interest held by that investor constitutes a “reportable account” under the tax transparency rules;
- Prepare FATCA/CRS files and arrange respective reporting prior to the applicable deadlines;
- Assisting with client on-boarding procedures and billing management;
- Assisting with any ad hoc requests from the Manager as required;

Skills, Knowledge and Expertise

- 2-3 years’ experience working in fund administrator, investor services or transfer agency preferred
- Good knowledge in the AML and AEOI laws and requirements of the Cayman Islands. Experience administering Cayman private equity and/or hedge fund vehicles an advantage
- Excellent academic background and considerable practical experience, supported by a relevant professional qualification
- Excellent written and verbal communication skills. Fluent in both Mandarin and English
- Strong working knowledge of Multifonds would be an advantage
- Commitment to high standards of client service based on understanding needs and delivering solutions
- Excellent management and influencing skills. A role model and team player
- Strong attention to detail. Must be committed and driven to achieving excellence for themselves, their client and their team.