Assistant Director,Global Collections Analytics

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Director - Global Collections Analytics.

In this role, you will:

- Strong understanding of business domain, functional goals, and the required technical expertise across multiple regions. Makes decisions, even with ambiguous /incomplete data at a pace that balances the need for further analysis and the need for timely decision given business priorities / requirements.

- Translate key analytical solutions as generic and re-deployable across regions / markets. Drive redeployment of the solutions

- Provide actionable analytical solutions for unstructured business problems. Communicates across all levels and with senior executives.

- Lead analytical projects and/or statistical models to include project design, data collection, database design, analysis, and presentation of results.

- Act as an SME (Subject Matter Expert)/consultant, conceptualize analytical solution for the business problem at hand for multiple businesses/regions.

- Implementing advanced data management and governance practices

- Ensure adherence with all the applicable compliance policies (Data security policy, AML (Anti Money Laundering), operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with Internal controls.

- Ability to define, communicate, and execute a clear analytical vision that aligns with business objectives and inspires the team

To be successful, you will:

- Deep expertise in designing and implementing end-to-end analytical solutions that drive significant business impact across diverse operational domains (Fraud, Collections, Underwriting, Credit Bureau).

- Ability to identify and champion strategic analytical initiatives that align with broader business objectives and deliver measurable ROI (Return on Investment).

- Experience in managing and optimizing the full lifecycle of analytical models, from conceptualization and development to deployment, monitoring, and recalibration in a production environment.

- Strong programming skills in at least two of the following: SAS (Statistical Analysis System), Python, R, SQL (Structured Query Language), Java - Spring Boot, ReactJS, Tableau, Qlik, Looker, Power BI (Power Business Intelligence), or similar platforms (Specific to the role)

- Hands-on experience with cloud platforms (e.g., Google Cloud Platform (GCP), AWS (Amazon Web Services), Azure) and/or big data ecosystems (e.g., Hadoop).

- Demonstrated success in leveraging analytics to significantly reduce fraud losses, improve collections efficiency, optimize underwriting profitability, or enhance credit bureau management effectiveness.

- Leadership in the selection, development, and deployment of advanced statistical and machine learning models (e.g., deep learning, reinforcement learning, advanced NLP (Natural Language Processing)) for complex operational problems.

- Minimum 8+ years of proven track record in Analytics or equivalent. Strong programming knowledge of SAS(Statistical Analysis System), SQL (Structured Query Language), Python.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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