About this role
When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Leads and manages Data Management teams, ensuring high-quality, timely project delivery while developing, retaining, and resourcing talent. Supports business growth through client engagements, bids, and presentations, and provides Data Management expertise across projects.
As an Account Lead , serves as the primary client contact, providing oversight across multiple studies/projects, ensuring consistent delivery, quality, governance, and client satisfaction. Responsible for resource planning, training, KPI management, utilization, recruitment strategy, and cross-functional collaboration.
Drives account performance by aligning with business objectives, maintaining profitability, fostering strong client relationships, supporting new business opportunities, and proactively managing risks, issues, and contingency planning.
Key Responsibilities
- Lead and mentor Data Management teams, ensuring high-quality, timely project delivery and team development.
- Serve as the primary client and internal escalation point, driving account governance, resource planning, KPIs, and operational excellence.
- Build and maintain strong client partnerships, support business growth, and contribute to bid pursuits and strategic initiatives.
- Oversee training, compliance, quality management, and adherence to ICH-GCP, regulatory requirements, and SOPs.
- Manage resource allocation, utilization, recruitment planning, financial performance, and risk mitigation across global teams.
- Foster cross-functional collaboration to achieve account objectives and continuous process improvement.
Core Skills
- Leadership and people management in global, matrixed environments.
- Client relationship management, stakeholder engagement, and negotiation.
- Strategic resource planning, budgeting, and operational oversight.
- Quality management, risk assessment, root cause analysis, and process improvement.
- Strong communication, presentation, problem-solving, and decision-making skills.
- Expertise in Data Management, EDC platforms (Rave, Inform, Medidata, etc.), regulatory requirements, and clinical research operations.
Experience
- 10+ years of experience in Clinical Data Management, project leadership, account management, and people management within the clinical research/pharmaceutical industry.
- Proven track record of leading global teams, managing client partnerships, and delivering complex clinical programs.
- Strong understanding of cross-functional clinical development processes, regulatory compliance, and operational excellence.
Education
- Bachelor's degree in Life Sciences, Pharmacy, Biotechnology, or a related field.
- Professional certifications and industry affiliations preferred.