Payroll, Specialist

GENERAL INFORMATION

Role

Payroll   Specialist   -   JL2

Reporting To

Payroll   Service Manager

Direct Reports

None

II.    ROLE DESCRIPTION

Overall   objective   of the Role

Performs all life-cycle payroll transactions and activities to ensure the processing of   an accurate   and   timely   payroll. Displays decision-making skills that support company and payroll policies.

Main   Responsibilities

Key responsibilities :

- Independently process payroll from end to end   according   the defined standards and client requirements   including   all associated payroll tasks

- Monitor and manage ticket   que ues   using the   appropriate BI   tools to   ensur e   tickets are handled   per   the defined timelines and do not exceed expected thresholds

- Ability to   utilize   the   hrX   suite of tools as   it   relate s to payroll processing and all associated activities

- Be able to understand and interpret a   payslip

- Be able to understand and follow the payroll calendar

- Identify   deviations from the standard scope of service and act accordingly   including the identification and support of change request opportunities

- Ability to recognize and deal appropriately with sensitive and confidential information

- Produce and understand standard   and client specific payroll reports   including statutory year end reporting needs

- Review and   validate   data for accuracy   and   completeness   and ini tiates corrections per the defined standards

- Answer   payroll   related   questions and requests

- Support and execute SOC1 Controls

- Maintain   and   apply   defined work instructions (DWIs)

- Perform Transactions with Third parties

- P rovide clear knowledge transfers   to peers

- Support the Root Cause Analysis (RCA) process

- Support and manage system maintenance testing

- Support technical issue coordination and resolution

- Maintains current knowledge of legislation   requirements;   system updates ,   changes   and overall payroll procedures

- Participates in projects   and activities   as needed and assigned

Key   Criteria to   monitor   performance

- Adherence to   all Security and Compliance procedures

- 100% Attainment of customer SLA agreements

- Adherence to quality standards

- Demonstrate professionalism and act responsibly

NGA Core Competencies

- Be Accountable - Take advantage of the World of Opportunity and   demonstrate   personal responsibility and eagerness to explore   & acquire   the necessary skills. Be a key team player by collaborating and sharing knowledge to   accomplish   personal and team results. Has a positive sense of   humour   & outlook

- Solve   Problems - Be a resourceful problem solver by proactively   identifying   problems or challenges in the workplace and put forward creative solutions to drive continuous improvement

- Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team   objectives   and future personal career opportunities

- Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities

- Be Effective -   Demonstrate   knowledge of the NGA Way, our   values   and levers for success. Contribute and work to agreed global standards,   utilize   tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way

IV. REQUIRED EXPERIENCE

Professional /

Job Experience

- Strong k nowledge of MS Office tools such as Excel, Word, and PowerPoint

- Flexibility to support a global and fast paced environment

- Attention to detail

- Excellent written and verbal skills

- Self-motivated and a willingness to learn

- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Academic Degree

Education and Training

Essential

- BA/BS   in a business-related field such as Accounting, Human Resources, Business   Administration,   or equivalent combination of education & experience

- 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

- HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

Desirable

- Experience working with HR and payroll data

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
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