MDM Operations Team Lead

Chief Data Office is currently seeking a Master Data Management Operations Team Lead based out of our Jakarta office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.

Want to learn more about a career in technology and data at Fitch?
Visit: https://careers.fitch.group/content/Technology-and-Data/

The MDM Operations Team Lead is responsible for leading and supporting the Jakarta-based MDM Operations team. The role also acts as a local point of contact for Data and Technology colleagues, helping to strengthen collaboration, share local insights with regional teams, and foster an inclusive and engaging team environment.

What We Offer:

- This is a great opportunity to join the CDO function, as it transforms the role and the direction of data across the organization. The position reports to the Head of Data Operations Research.

- MDM operations team has grown rapidly as it seeks to establish a global footprint

- Wide diversity of skills and knowledge offering the opportunity to apply existing skillset and develop new skills supporting business datasets (entity, securities and loan master)

- Excellent exposure to the latest technology.

We’ll Count on You To:

Key responsibilities for this role will include:

- Lead local team of data operations staff to maintain Legal Entity and Security data for all downstream consumers, ensuring high data quality and adherence to policies

- Supervise all data and tech resources in the local site

- Provide content set domain knowledge and expertise to assist with business challenges and data-related queries and client support

- Establish procedures and policies to ensure data accuracy and coverage levels, and ensure robust documentation is in place and training is provided to support all aspects of good data governance

- Participate in workshops and requirements review sessions within the MDM squad to understand data-related problems and help design fit-for-purpose solutions

What You Need to Have:

The role requires the following experience:

- Minimum 5-7 years of experience in Financial Services, Financial Information Services, Market Data, Reference Data, Master Data Management or a related environment

- Minimum 1-2 years of experience in leading, coaching, mentoring or coordinating a small team

- Solid understanding of Legal Entity and Security data

- Fundamental knowledge of databases and how they work would be a plus

- Prior experience of working with a Master Data Management tool as a user is highly desired

- Excellent administration and communication skills, with a highly organised and methodical approach to work

- Strong verbal and written English communication skills

What Would Make You Stand Out:

In addition, the following skill sets are desirable for this role:

- A self-starter who can pick up new processes quickly, accurately and work in a team

- Ability to work in a fast-paced and changing environment, balancing multiple tasks, and prioritizing effectively

- Knowledge of third party data management software (Informatica or similar) and third party data sources such as Factset, Dun & Bradstreet, and Exchange data e.g. ICE

- Ability to analyse, interpret and manipulate data, with a can-do attitude to problems

- Strong MS Office skills, in particular Excel

- Knowledge and understanding of how data quality affects business decisions

- Customer centric focus

Why Choose Fitch:

- Hybrid Work Environment: 3 days a week in office required based on your line of business and location

- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity

- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals

- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing

- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively

- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe

- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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