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Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available!

What We Offer:

- Full-time hours with flexible shift options

- Subsidized public transit

- Group benefit plan

- Convenient downtown location and on-site security

- Opportunities for professional development and growth

- Friendly, supportive and diverse work environment

- Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting

- Competitive commission structure

Responsibilities:

- Using a variety of tools (Facebook, 411 etc.) you will investigate sources that lead to the location of a displaced consumer or debtor

- Investigate sources in an effort to locate assets on personal and/or commercial accounts

- Document in house systems with details of file activity

- Establish contact with consumers (by telephone) to determine and confirm if findings are accurate

- Negotiate payment of debts in accordance with client and company guidelines

- Investigate and advise on different forms of payment and/or settlement options

- Clearly document/update files on the system to support file activity

- Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times

Qualifications:

- 3rd party collections or Skip Tracing experience considered an  asset

- Customer service and call centre experience considered an  asset

- Strong investigative skills

- Excellent verbal and written communication

- Self-motivated, goal and detail oriented

- Sound decision making and judgement

- Strong organizational skills

- Dedicated and ethical

- Ability to work individually and with a team in a fast paced environment

- Solid computer skills

- Strong grasp of the English language

- Ability to think outside of the box to reach a solution

- Successful candidates will be subject to a criminal record check

Requirements:

- To meet provincial licensing requirements, candidates holding a Work Permit must ensure it has at least 6 months of validity remaining at the time of application

No previous experience is necessary! CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.

Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!